Malawi Communications Regulatory Authority (MACRA)
The Malawi Communications Regulatory Authority (MACRA) is a statutory body established under the Communications Act (Cap. 68:01 of the Laws of Malawi) to regulate the provision of services in the communications sector of Malawi, comprising telecommunications, posts and broadcasting.
Under the Communications Act, MACRA is mandated to regulate and monitor the provision of communications services and ensure that, as far as it is practicable, reliable and affordable communications services are provided throughout Malawi and are sufficient to meet the demand for such services in accordance with the principles of transparency, certainty, market orientation, efficiency, and consumer satisfaction. The vision of MACRA is to ensure
communication services for a digitally transformed nation.
In order to fulfil its mandate effectively and efficiently with strategic leadership and management, an opportunity has arisen within MACRA to fill various vacant positions. The
positions are highly demanding and require persons who have demonstrable capacity to initiate innovations geared at making MACRA a rejuvenated, vibrant and competitive Authority. The following are the details of the vacant positions;
MARKET ASSESSMENT AND RESEARCH MANAGER (GRADE M4)
Key Duties and Responsibilities
i. Undertaking qualitative and quantitative research related to various issues in the ICT and postal sectors.
ii. Developing economic and performance benchmarks related to ICT and Postal markets.
iii. Research ICT technology changes and build position papers for management review, together with specialist directorates.
iv. Undertaking ICT surveys and coordinate ITU data and statistics for the areas such as the development of IDI and other indices.
v. Developing international benchmark framework for assessment in similar economies – in SADC and elsewhere for proper evaluation of Malawi market metrics.
vi. Managing data produced by organization’s monitoring systems and interpret such regarding the insight into market development.
vii. Managing and maintaining a database for all market related ICT indicators.
viii. Providing economic interpretation and regulatory support in the area of research.
ix. Conducting organizational and project-specific M&E activities, to help measure effectiveness and encourage learning and improvement within MACRA.
x. Engaging with internal and external stakeholders in the ICT and postal sectors.
xi. Facilitating support to innovation on the ICT sector with the view of promoting the development of new products and services in the sector.
xii. Providing timely input into Government policy based on evidence through the development of MACRA position papers on various policy matters.
xiii. Assist in the development of the Authority strategy, Budget and work plans.
Required Qualifications, Skills and Experience
i. Master’s Degree in Economics or Statistics.
ii. Five (5) years experience in market research, analysis and forecasting.
iii. Demonstrated experience in using statistical packages.
iv. Strong attention to detail and advanced research skills
v. Strong verbal and written communications and analytical skills
TERMS AND CONDITIONS OF SERVICE
MACRA shall offer an attractive employee benefits package to successful candidates by its emolument structure commensurate with qualifications and experience, which includes salary, medical insurance, and membership to a contributory medical scheme.
Method Of Application
Applicants are required to apply by filling out the form on the following link https://tinyurl.com/5mhrcsm5. The application process requires you to fill out the form and
upload copies of your certificates on the link provided on the form. Please ensure you have a good internet connection.
The application process is estimated to take 29 minutes to complete. Please submit your application by end of the day of 13th October 2023. Only short-listed candidates will be
acknowledged.