ICT Officer (Networks) (3 Positions) at Electricity Supply Corporation of Malawi (ESCOM) Limited

The Electricity Supply Corporation of Malawi (ESCOM) Limited is incorporated under the Companies Act of the Laws of Malawi. Its core business is to procure, transmit and distribute electric power in Malawi as well as manage System Market and Single Buyer Operations in Malawi. ESCOM is inviting applications from suitably qualified candidates to fill the following vacant positions currently existing within the Corporation:

ICT Officer (Networks) (3 Positions)

Grade :ES7

Location: ESCOM Head Office – ICT

Supervised by: Senior ICT Officer (Networks)

Purpose of the Job

To build and maintain the day-to-day operation of computer networks that the organization rely on. These networks typically include an intranet, extranet, local area network (LAN), and wide area network (WAN) .

Key Duties and Responsibilities

1. Developing, operating, and maintaining voice, wireless, video, and data communications systems and improve resilience of the current environment
2. Setting up, configuring, and testing Cisco Call Manager, Unity, Call Manager Express, Unity Express, Webex, Jabber, and voice gateways, etc.
3. Monitoring Network performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
4. Undertaking data network fault investigations in local and wide area environments using information from multiple sources
5. Securing network systems by establishing and enforcing policies, and defining and monitoring access
6. support and administer firewall environments in line with ICT security policy
7. Reporting network operational status
8. Upgrading data network equipment to the latest stable firmware releases
9. Providing remote support to on-site engineers and end users/customers
10. Undertaking capacity management and audit of Ip addressing and hosted devices within data centers
11. Monitoring of all network devices, services, and servers using a combination of tools
12. Liaising with project management teams, third-line engineers and service desk engineers on a regular basis
13. Consulting with clients to specify system requirements and design solutions

Attributes and competencies

• Strong understanding of network technologies, protocols, and concepts such as TCP/IP, OSPF, BGP, MPLS, VLANS, etc.
• Hands-on experience with network devices from vendors such as Cisco, Juniper, Arista, F5
• Knowledge of network security principles and technologies such as firewalls, VPNs, IDS/IPS
• Experience with network monitoring and troubleshooting tools such as Wireshark, Solarwinds, Nagios
• Familiarity with network automation and orchestration tools such as Ansible, Puppet, Chet

Minimum Qualifications and Experience

• The Ideal Candidate must have a Bachelor’s Degree either Information Communication Technology and Computer Science from an accredited institution.
• Applicants must have 3 years’ work experience.
• ICTAM membership

 

APPLICATION METHOD: Hard Copies in an envelope clearly indicating the position applied for on top.

ATTACHMENTS : Application Letter, Curriculum Vitae with 3 traceable referees and Certified Copies of Certificates.

CLOSING DATE : Friday, 10th May 2024.

ADDRESSED TO : Senior Human Resources Manager, ESCOM House, P.O. Box 2047, Blantyre.

Only candidates possessing accredited Qualifications will be considered for shortlisting. In cases where one’s qualification accreditation is questionable, the burden of proof rests with the candidate to provide evidence to the contrary.

Only Shortlisted candidates will be acknowledged and invited for interviews through email.

ESCOM Ltd is an equal opportunity employer.