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Head, Credit Control at GardaWorld (M) Limited

  • Full Time
  • Lilongwe, Malawi
  • Applications have closed
  • Salary: 000

GardaWorld (M) Limited

GardaWorld seeks to engage the services of a Head, Credit Control to be based in the Accounts Department at Head Office in Lilongwe.
Duties and Responsibilities
Reporting to the Finance Manager, the successful candidate shall be responsible for overseeing collections through the supervision of Credit Control staff. S/He shall also work closely with debt collectors as well as performing credit and collections functions for the largest, key and most sensitive customer accounts.
Key tasks shall include the following, among others:
a) Supervision of the credit control staff who have their own accounts to manage,
b) Implementation of the Company’s credit policy,
c) Working closely with the Billing Department to implement procedures that contribute to accurate invoicing and timely distribution of invoices to customers;
d) Approving and sending demand notes for clients that have defaulted;
e) Turning over terminated accounts to external debt collectors or lawyers;
f) Approving documentation necessary to create credit notes as need arises;
g) Overseeing and assisting with the clean-up of unapplied receipts;
h) Vetting new customers through credit checks and existing customers by confirmation of their credit worthiness;
i) Reviewing proposed payment plans with clients to regularize accounts;
j) Addressing on-going customer complaints concerning billing or service rendered and work on complaints of service failure with designated departments;
k) Making recommendations of bad debts to be written off;
l) Regular customer balance verifications; and
m) Preparation and submission of periodic and ad hoc reports
Qualifications, Experience and Other Attributes
Ideal candidates must possess the following:
a) First degree in business administration or accountancy
b) A minimum of 5 years’ experience in a strong credit control and debt management environment
c) Assertive and tactful personality
d) Computer literacy
e) Patient and energetic
f) Excellent organizational skills
Method Of Application
Interested candidates must submit their applications supported by detailed curriculum vitae, copies of certified certificates and three traceable referees to:
The Human Resources Manager
GardaWorld (M) Limited
P.O. Box 31721
Lilongwe 3
Or via email:
Closing date for receiving applications is Friday, 25 November 2022.
Only shortlisted candidates will be acknowledged.