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Data Usage & Retention Officer at Airtel Malawi

  • Full Time
  • Lilongwe
  • Salary: 00

Airtel Malawi

Job Description

Why Airtel Malawi Plc?
 At Airtel Malawi Plc, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Malawi is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

1. Growing data QREC and Data ARPU :

•   Smart phone & feature phone user offers for non Data QREC
•   Data seeding campaigns for non Data REC
•   Bundle dropper offer execution and monitoring

2. Growing Data Winbacks and reduce Data Churn:

•   Bundle churner offer execution and monitoring

3. Provision of product Insights:

•   Daily Bundle report/bundle dispersion analysis
•   CWN report analysis
•   Outlier KPI deep dives
•   Actionable and profitable proposals for customer offers
4. Competitor product benchmarking:

•   Monitoring competitor activity and predicting disruptive activities before they happen to drive a prompt         response.
•   Keeping mark to market reports up to date to drive action

5. Timely and complete reporting and analysis of data KPI’s:

•   Daily, Weekly, Monthly, Quarterly and Annual tracking of relevant KPIs.
•   Trend spotting and forecasting for early course correction.

6. Periodic product testing and hygiene check :

•   Proposing test scenarios
•   Conducting product UAT
•   Regular product testing and health checks

7. On time in Full Project Deliver:

•   PCN, BC development and or execution.
•   CFT Leadership and partnership where relevant.
•   Project Network management.
•   Sponsor alignment.

Qualifications

Educational Qualifications  & Functional / Technical Skills :
•  Bachelor’s degree in Marketing or Business related field

•  At least 2 years work experience in Marketing department (Preferably Telecommunication)

Other requirements (Behavioral etc.) 

•  Innovative and entrepreneurial mindset.
•  Results driven attitude
•  Self starter – it starts with me mindset.
•  Strong People skills- Building Collaborative Relationships and Empowering and Developing people
•  Business and Commercial acumen
•  Should thrive in challenging situations
•  Ability to network with third parties
•  Rigour and strong analytical and problem solving skills
•  Willing to work odd hours

To apply for this job please visit erey.fa.em3.oraclecloud.com.