NBS Bank Plc
NBS Bank Plc invites applications from suitably qualified and interested candidates to fill the following vacant position.
PRIVATE BANKER
Reporting to the Private & Executive Banking Manager – the successful candidate’s responsibility will be to provide personalized, relationship-focused services to the Sub-Segment, enhance cross-sell opportunities, and ensure adherence to risk management controls and credit procedures.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The successful candidate will be responsible for the following, among other responsibilities:
- Ensure all required documentation is provided for account opening applications and open or upgrade migrated accounts.
- Refer any requests to close a client’s primary account or any investment accounts to the Private Banker.
- Attend to the closing of secondary accounts when no longer operational nor required.
- Handle inter-account transfers and electronic interbank payments.
- Order replacement debit or credit cards upon customer request.
- Load Queries and monitor to ensure that they are resolved within laid-downturn-around times.
- Identify cross-selling opportunities and support migration initiatives.
- Ensure that sales tracking forms are completed for capturing on a weekly basis.
- Monitors routine controls in line with agreed policies and procedures to mitigate loss.
- Submit quality control of reports and incident reports of fraud to ensure compliance with regulations.
- Maintain product profile for portfolio updates.
- Ensure that sales tracking forms are completed for capturing on a weekly basis.
- Ensure filing for portfolio is done daily and that records kept in terms of the KYC.
QUALIFICATIONS AND EXPERIENCE
- Degree in Banking, Business Administration or equivalent.
- Minimum of three (3) years’ experience in Sales, Banking or related environment.
SKILLS AND COMPETENCIES REQUIRED
- Ability to plan his/her work on a daily or weekly basis and achieve basic targets
- Ability to identify immediate mistakes and solve them
- Selling and Customer Service Skills.
- High standards of quality and accuracy.
- Adhering to established guidelines and procedures
Method Of Application
Candidates meeting the above minimum requirements and are interested in the job should send their applications and up-dated CVs with names of three (3) traceable and reputable referees, and copies of certificates, to the following address:
Head of Human Resources
NBS Bank Plc
P.O. Box 32251
Chichiri, BLANTYRE 3
Or alternatively, send your application to [email protected]
The closing date for receiving applications is 19th July, 2024.
Only short-listed applicants shall be acknowledged.