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Waiter/Waitresses at Woodlands Lilongwe

  • Full Time
  • Lilongwe
  • Salary: 00

Woodlands Lilongwe

Job Title: Waiter/Waitress
Department: Food and Beverage
Reports To: Supervisor

Position Summary:
We are seeking motivated and customer-focused individuals to join our team as waiters/waitresses. In this role, you will play a key part in ensuring an excellent dining experience for our guests by providing attentive, friendly, and efficient service. The ideal candidate will have a passion for hospitality and be committed to delivering high standards of service.

Key Responsibilities:

  • Greet and seat guests, presenting menus and providing detailed information on available items.
  • Take food and beverage orders accurately and efficiently.
  • Serve food and beverages to guests promptly and professionally.
  • Address guest inquiries and concerns with a positive attitude, ensuring high satisfaction.
  • Clear tables, reset for new guests, and assist in maintaining a clean and organized dining area.
  • Process guest bills, handle payments, and coordinate with kitchen and bar staff for smooth service.
  • Collaborate with team members to deliver excellent customer service.

Qualifications:

  • Minimum of a Certificate in Hotel Operations or equivalent.
  • At least 2 years of experience in a similar role within the hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.
  • Friendly, attentive, and proactive approach to guest service.

Working Conditions:

  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand and walk for extended periods.

To apply for this job email your details to hrm@woodlandslilongwe.net