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Systems Support Engineer at Idias Corporation Limited

Idias Corporation Limited

Idias Corporation Limited is a diversified enterprise information technology firm dedicated to providing customized hardware and software solutions to our clients. Our comprehensive portfolio of enterprise-wide IT services includes software development, server infrastructure installation and configuration, SAN storage and disaster recovery solutions, operating systems configuration and support, database configuration and support, cloud and virtualization solutions, network and cybersecurity solutions, hosting, systems integration, data management and IT consulting. We have been delivering IT solutions to some of the best companies, to solve the most demanding business problems across all industry sectors through the use of technology, processes and people. We offer world-class IT solutions that are championed to add value to your organization, swiftly generate new revenue opportunities and create confidence in your business. Idas is actively recruiting for the following positions tenable at its head office in Lilongwe:

Systems Support Engineer

Main Duties

    • Performing hardware/software installations and firmware upgrades for Windows, Linux and Unix clients
    • Performing maintenance and support of servers, SAN switches and storages
    • Monitoring, troubleshooting and administering Linux, VMware, IBM and Window Servers
    • Performing IBM, NetApp, Dell/EMC storage installations and configurations
    • Analyzing and troubleshooting system event logs
    • Providing direct and indirect client interaction and response to tickets, escalating to managers and vendors where necessary
    • Implementing and executing disaster recovery and business continuity plans in line with client policies
    • Monitoring of scheduled backups to ensure success or taking remedial action for failures

Qualifications, Experience and Skills

    • Bachelor’s degree in Information Technology, Computer Science or any relevant field
    • Hands-on experience with storages, servers, backup systems and SAN switches
    • Sound knowledge in operating systems administration (RedHat Linux, IBM AIX, Oracle Solaris or Windows Server)
    • General knowledge in virtualization such as VMware, IBM PowerVM, Oracle Virtual Manager
    • Minimum of s years working experience in IT
    • Certifications such as NetApp Certified Data Administrator (NCDA), VMWare VCP DCV or RedHat Certified Engineer will be an added advantage


Interested candidates should send their CVs and cover letters to addressing their applications to:

Human Resources
Idias Corporation Limited
P.O. Box 30572
Capital City
Lilongwe 3
Deadline for receiving applications is Wednesday 30th November, 2022

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