SME Manager – Central at NBS Bank Plc

Applications are invited from suitably qualified and experienced candidates to fill the following vacant positions tenable in Corporate Banking, Food & Agribusiness, and SME Departments.

SME MANAGER – CENTRAL

SME

Reporting to the Head of SME, the successful candidate’s responsibility will be to acquire, retain and manage SME Customers in order to increase product uptake and grow the Bank’s business in line with set performance targets.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Conduct research and trend analysis to inform SME business strategy and annual plans.
• Develop and implement the SME Business Plan aligned with Wholesale Banking objectives.
• Identify market opportunities, recommend loyalty schemes, and drive promotional and activation programs.
• Participate in new product development and provide market insights for SME segment growth.
• Prepare and manage SME budgets (CAPEX and OPEX), ensuring alignment with annual targets.
• Monitor budget utilization, identify variances, and implement corrective actions.
• Approve expenditures within limits and enforce cost containment measures.
• Assess SME credit applications for risk and compliance, ensuring documentation completeness.
• Collaborate with Credit, Compliance, and Risk units to strengthen internal controls and ensure regulatory adherence.
• Drive SME sales and revenue growth through customer engagement, sales pitches, and product cross-selling.
• Develop and maintain strong customer relationships to support acquisition, retention, and portfolio expansion.
• Monitor product performance and customer feedback, leading to service improvements and reduced churn.
• Set performance targets, monitor daily work plans, and conduct regular staff evaluations.
• Review audit and compliance reports, implement corrective actions, and ensure timely issue resolution.
• Attend governance meetings and contribute to strengthening policy adherence within the SME section.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Sales and Marketing, Banking and Finance, Economics, Business Administration, or a related field.
• A minimum of 5 years’ experience in Sales and Marketing, Corporate Banking, or SME/Business Banking, with at least 3 years in a supervisory or team leadership role.
• Proven experience in managing SME portfolios, developing business strategies, and driving revenue growth is highly desirable.
• Strong knowledge of financial products, credit risk assessment, and regulatory requirements in the banking sector.

Method Of Application

Candidates meeting the above minimum requirements and are interested in the job should send their applications and updated CVs with names of three (3) traceable and reputable referees, and copies of certificates, to [email protected], clearly marking in the subject line the position applied for.

The closing date for receiving applications is Monday, 7th July 2025. Only short-listed applicants shall be acknowledged.