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Senior Humanitarian Officer at Norwegian Church Aid

  • Full Time
  • Lilongwe, Malawi
  • Applications have closed
  • Salary: 000

Norwegian Church Aid


Norwegian Church Aid (NCA) is an International Non-Governmental Organization working in over 30 countries around the world. It is a member of the worldwide ACT-Alliance, comprised of 140 churches and church-related organizations cooperating on humanitarian
assistance, advocacy, and development. Norwegian Church Aid has been working in Malawi since 2002. In 2021, we joined forces with DCA and are since operating as a Joint Country Programme (JCP) with Strategic Priorities for the period 2021-2024 being, Gender based
violence (GBV), Climate Smart Economic empowerment (CSEE) and Fighting inequality (FI). please visit our website:

The NCA/DCA Malawi Joint Country Programme was created to enhance synergy and positive sustainable development in the lives Norwegian Church Aid works with people and organisations around the world in their struggle to eradicate poverty and injustice.

We provide emergency assistance in disasters and work for long-term development in local communities.

In order to address the root causes of poverty, we advocate for just decisions by public authorities, businesses and religious leaders of the poor and marginalized people in the target communities of Malawi and to reduce costs and increase efficiency and effectiveness.
For NCA/DCA to continue developing its and partners’ programmes in Malawi, we are now seeking experienced person with solid knowledge and skills to fill the following vacant position in the Country office.

Position: Senior Humanitarian Officer

Location: Ngabu, Chikwawa District

Reports to: Head of Programs


The Senior Humanitarian Officer should have a technical background in either Food Security & Livelihoods, or WASH programming and should have experience in using Cash as a modality for providing humanitarian assistance. He/ She will be the overall humanitarian response lead making sure that the overall humanitarian work is implemented in a timely and quality manner in line with Joint Country Programme humanitarian standards and procedures.

The SHO will be responsible for overseeing business/program development, manage the program technical, operational, quality and finance functions to ensure quality program management. He/she will be responsible for identifying needs and resources for the humanitarian response. The SHO will play a leading role in the effective scale up and management of humanitarian programs to increase impact and enable positive change
for target communities & will ensure the implementation of NCA-DCA Malawi’s emergency preparedness plans, sectoral and multi-sectoral assessment


Strategy and Planning

  • Lead, develop and oversee the country program’s humanitarian strategy and frameworks in line with the country’s and NCA overall strategy
  • Recognize opportunities for innovative action and create an environment where alternative perspectives are feeding into strengthening the humanitarian portfolio
  • Identify and actively engage new strategic partnerships through collaboration platforms and clusters, and ensure a clear due diligence process and handover of identified partners and projects to program teams for implementation

Program Management

  • Lead the planning and implementation of the program portfolio to achieve key outcomes, outputs, and targets, overseeing all aspects (programmatic, financial, administrative,) to ensure that these are on time, on scope, and on budget. Work closely with local authorities and communities to ensure integrated planning and implementation that is complementary and collaborative.
  • Ensure that all program interventions are of high quality and lead to measurable impact. This includes, but is not limited to, overseeing the program implementation plan and annual work plan preparation, identifying external technical support needs, ensuring that appropriate management practices are being used in program implementation and the monitoring and evaluation systems are being used to provide
    timely management information.
  • Ensure that program resources are used efficiently, effectively, and transparently towards meeting desired results.
  • Regularly review program workplans, analysing outcomes and desired impact against the ever-changing country context, making crucial recommendations for quick adaptations as needed, based on real gender-disaggregated data and analysis.
  • Manage the program budget and complete financial forecasting to inform cost-fficient, on-budget programming. Develop and oversee systems to monitor monthly spending.
  • Coordinate donor reporting and ensure submission of comprehensive and high-quality program reports, and the timely submission and approval of financial and narrative reports.
  • Lead risk management and mitigation measures, regularly updating tools and facilitating risk awareness within the team.
  • Conduct and support participatory assessments of the needs/vulnerabilities and capacities of affected communities, ensuring the active participation of communities, to assess current needs and gaps where NCA can make valuable contribution to participants

Program Quality, Monitoring & Evaluation

  • Collaborate with MEAL teams and oversee the design and implementation of monitoring, evaluation, accountability, and learning procedures across the Humanitarian Program Portfolio.
  • Oversee the development and updating of the program monitoring and evaluation plan to ensure that the program meets its expected results, as well as its implementation to collect baseline and routine monitoring of quantitative and qualitative data to track program performance and support decision-making.
  • Plan and conduct quarterly and annual program and review meetings to assess progress, adjust plans, and draw/disseminate lessons learned.
  • Support the development of knowledge management products to increase understanding of successful implementation strategies.

Finance & Compliance Management

  • Ensure compliance with donor regulations on all programs.
  • Develop and periodically revise cost projections per activity and outcome with country leadership, finance, and operations.
  • Work with the Head of Programs to periodically update the risk analysis matrix, ensuring it is always fit for purpose.


  • Represent NCA-DCA in cluster meetings, government meetings and other coordination mechanisms and coordinate with other actors on how to operate effectively and efficiently in program areas where projects are underway
  • S/he will be responsible for coordinating activities with the local government, potential local partners, key stakeholders, and other international NGOs.


  • Master’s degree in international development, social sciences, agriculture, and other related fields
  • Demonstrated experience in managing medium sized programs in fragile context
  • At least 5 years of continuous experience with technical design and implementation of livelihoods, cash transfer and market systems development programming, 2 years must be in a humanitarian response with international NGOs
  • Demonstrated experience building the livelihoods, cash transfers and market systems development capacity of teams across multiple sectors
  • Demonstrated experience contributing to livelihoods, Cash transfers, market systems and development proposals with major donors
  • Experience with use of relevant sector design and assessment tools for service providers, markets, needs, distribution, and post-distribution processes
  • Excellent verbal and written communication, network building and stakeholder management skills, and the capacity to work at a strategic level with both internal and external stakeholders; ability to influence with effective listening, persuasion, negotiation, and other techniques.
  • Excellent problem solving and analytical skills with ability to identify problems and opportunities within a rapidly changing context, and propose and implement sound, forward looking solutions in a flexible and creative style; experience using adaptive management strategies.
  • Proven ability to work effectively with a multicultural and diverse team of women and men in a sensitive environment.

Method Of Application

Applications including CV, a statement of why you are suitable for the job and should include names and contact details of two traceable references should be sent to:

The Country Director,

Norwegian Church Aid,

P.O. Box 30793,

Lilongwe 3

or email:

Applications should be submitted by 12 noon on Friday, 16th December 2022. Only short-listed candidates will be contacted. Note that NCA is an equal opportunity Employer; therefore all, men, women, and those with disability are encouraged to apply.