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Senior Communications Officer at Electricity Supply Corporation of Malawi (ESCOM) Limited

Electricity Supply Corporation of Malawi (ESCOM) Limited

The Electricity Supply Corporation of Malawi (ESCOM) Limited is incorporated under the Companies Act of the Laws of Malawi. Its core business is to procure, transmit and distribute electric power in Malawi as well as manage System Market and Single Buyer Operations in Malawi. ESCOM is inviting applications from suitably qualified candidates to fill the following vacant positions currently existing within the Corporation:

Senior Communications Officer – 1 Position

Grade: ES6

Location: ESCOM Head Office -Public Relations Office

Supervised by: Chief Public Relations Officer

Purpose of the Job

To facilitate and manage corporate communications, facilitate interdepartmental communication, manage and attend to customer and stakeholder inquiries and requests, and provide operational support and assistance to the efficient implementation of a broad range of service delivery, in compliance with the Corporation’s strategic objectives.

Key Duties and Responsibilities

  1. Handling stakeholders and customer queries/ requests and provide feedback.
  2. Conducting communications audit
  3. Packaging and disseminating project information internally and externally.
  4. Coordinate with Public Relations to amplify communication messages on various platforms.
  5. Work hand-in-hand with Marketing and Public Relations to support branding and visibility activities.
  6. Enhance internal communication among sections and departments and manage feedback.
  7. Develop communication manuals for projects and activities

Attributes and competencies

  • Impeccable skills in Microsoft office packages (Excel, Word, PowerPoint etc)
  • Effective skills in managing customer and stakeholders’ relations
  • Effective public speaking, verbal and written communication skills
  • The ability to manage time effectively in a high-pressure setting
  • Ability to develop and implement communication strategies
  • Content generation, photography, videography and graphic design skills
  • Excellent interpersonal skills
  • Good Analytical Skills
  • Critical-thinking and assertiveness abilities
  • Detail-oriented personality
  • The ability to operate effectively both independently and as part of a team

Minimum Qualifications and Experience

  • The Ideal Candidate must have a Bachelor’s Degree in either Business Communication/Mass Communication/Marketing/Public Relations/Journalism
  • Relevant Professional Body.
  • 4 years’ practical experience as a communications officer. Knowledge of corporate communications especially in the energy sector would be an added advantage.


APPLICATION METHOD: Hard Copies in an envelope clearly indicating the position applied for on top.

ATTACHMENTS : Application Letter, Curriculum Vitae with 3 traceable referees and Certified Copies of Certificates.

CLOSING DATE : Friday, 10th May 2024.

ADDRESSED TO : Senior Human Resources Manager, ESCOM House, P.O. Box 2047, Blantyre.

Only candidates possessing accredited Qualifications will be considered for shortlisting. In cases where one’s qualification accreditation is questionable, the burden of proof rests with the candidate to provide evidence to the contrary.

Only Shortlisted candidates will be acknowledged and invited for interviews through email.

ESCOM Ltd is an equal opportunity employer.