Lilongwe Water Board
The Lilongwe Water Board (Board) is a Statutory Corporation established in 1947 and reconstituted in 1995 under the Water Works Act (cap 72). It is responsible for the provision of water supply services to the City of Lilongwe and other surrounding areas designated as its supply area. In its quest for innovations and reforms in the water supply within Lilongwe City, in line with its strategic vision for growth and service delivery mandate, the Board has conceptualized the production of bottled water as one of the Government approved reform areas for Water Boards in Malawi. It is from this background that the Board invites applications from suitable, qualified, and experienced persons to fill the following vacant positions that exist at the Bottling Plant Unit within the Lilongwe Water Board Establishment:
Job Title: Sales Representative
Grade: LWB 8
Department: Finance
Reporting to: Sales and Marketing Officer
Purpose of the Job
To support the Bottling Unit Marketing Officer in identifying and pursuing new sales opportunities, including new markets, distribution channels, and customer segments.
Key Duties and Responsibilities
- Conduct regular follow-up calls and emails to ensure customer satisfaction and identify opportunities for upselling or cross-selling additional products.
- Process customer orders accurately and efficiently, ensuring timely delivery or pickup of products in accordance with customer requirements and company policies.
- Assist in compiling sales data and generating reports to track sales performance, analyze trends, and identify areas for improvement.
- Provide feedback and insights to the Bottling Unit Marketing Officer on sales activities, customer feedback, and market developments to inform strategic decision-making.
- Participate in promotional events, trade shows, and product demonstrations to showcase the bottled water products and generate leads.
- Distribute promotional materials, samples, and product literature to potential customers and partners, creating awareness and interest in the products.
- Support the Marketing officer in managing sales contracts.
Qualifications and Experience:
- Marketing diploma or equivalent qualification. Bachelor’s Degree in Marketing, Business Administration, or a related field is preferred.
- Previous experience in sales, customer service, or a related field.
- Strong communication and interpersonal skills, with the ability to build rapport and establish positive relationships with customers and colleagues.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines effectively.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with CRM software is desirable.
- A positive attitude, willingness to learn, and a strong commitment to teamwork and collaboration.
Method Of Application
LWB is an equal opportunity employer. Therefore, both male and female persons who meet the prerequisite qualifications and experience are encouraged to apply.
Interested persons should submit their application with up-to-date detailed curriculum vitae, to reach the undersigned not later than the 30th April, 2024.
The Chief Executive Officer,
Lilongwe Water Board
P. O BOX 96
Lilongwe.
All late applications shall not be considered and only shortlisted candidates will be acknowledged.