Bluestar Hospitality Consultants
Job Opportunity
RESTAURANT MANAGER
Location-Lilongwe
Are you looking for a rewarding and challenging career in the hospitality industry? If so, you might be interested in our restaurant manager job description.
As a restaurant manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and quality food. You will also manage the staff, budget, inventory, and marketing of the restaurant. You will be a leader, a problem-solver, and a customer service expert. You will have the opportunity to grow your skills and advance your career in a fast-paced and dynamic environment.
To be a successful restaurant manager, you will need to have previous experience in the restaurant industry, preferably in a management role. You will also need to have excellent communication, organizational, and interpersonal skills. You will be able to work well under pressure, handle multiple tasks, and motivate your team. You will be passionate about food and customer satisfaction.
If this sounds like you, then we would love to hear from you. Apply today and join our amazing team!
Responsibilities
- Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.
- Training new and current employees on proper customer service practices, food safety standards, and company policies.
- Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
- Creating schedules for restaurant staff and tracking their work hours and payroll data.
- Appraising staff performance and providing feedback to improve productivity and quality.
- Interviewing and recruiting new employees who fit the restaurant’s culture and vision.
- Managing daily front- and back-of-house restaurant operations, such as ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.
- Creating reports on weekly, monthly, and annual revenues and expenses, and analyzing them to identify areas for improvement.
- Controlling operational costs and finding ways to reduce waste and increase profitability.
- Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.
Requirements
To be a successful Restaurant Manager, you should have the following requirements:
- A high school qualification or equivalent. A degree or diploma in hospitality management, business administration, or a related field is preferred
- Experience working in the restaurant industry, preferably in a supervisory or managerial role
- Excellent interpersonal skills, with the ability to communicate effectively with customers, staff, suppliers, and owners
- Bookkeeping knowledge, with the ability to manage budgets, expenses, payroll, and inventory. You should also be able to create and analyze financial and operational reports
- Leadership qualities, with the ability to motivate, train, and coach your staff. You should also be able to set goals, delegate tasks, and evaluate performance
- Food and beverage knowledge, with a good understanding of food quality, safety, and hygiene standards. You should also be able to research new vendors, plan menus, and monitor product quality
- Basic computer skills, with proficiency in using email, ordering, and POS systems. You should also be familiar with online marketing and social media platforms
Method Of Application
If you are passionate about food and customer service and want to join our team, please send your resume and cover letter to +265995320289.