Reservations Clerk at Sunbird Lilongwe

Applications are invited from suitably qualified persons to fill the following positions tenable at Sunbird Lilongwe,

RESERVATIONS CLERK

Duties and Responsibilities

• Checks business levels daily.
• Prepares arrival summary to update reception on each booking.
• Handles guests’ inquiries and timely sends quotations for bookings and makes follow ups to secure business.
• Confirms booking to guests by providing a confirmation number as an assurance that booking has been made.
• Any other duties as assigned from time to time.

Knowledge, skills, competences and attributes desired:

• Certificate in Front Office Operations from a well- recognized institution.
• A full Malawi School Certificate of Education with credits in English and Mathematics.
• 2 years’ experience in a related capacity.
• Cordial and hospitable character.
• Excellent communication skills.
• Customer service skills.
• Positive attitude.
• Able to work odd hours.

Method Of Application

Interested applicants must send in their application, curriculum vitae with three traceable referees to the following address:

Assistant Manager-Organizational & Individual Learning

Sunbird Lilongwe

P.O. Box 44

LILONGWE

Email: [email protected]

Closing date of receiving application letters is 10th April, 2025.