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Repairs Manager at Imagine Worldwide Ltd

  • Full Time
  • Lilongwe
  • Salary: 00

Imagine Worldwide Ltd

About Imagine Worldwide

Imagine Worldwide Ltd is a subsidiary of Imagine Worldwide, is a California-based (United States) nonprofit organization. Imagine exists to demonstrate that children with personalized technology in their hands can become literate and numerate with little or no adult instruction. More than 250 million children and youth worldwide do not have access to school. And hundreds of millions more
go to school but never learn to read or write. We believe in working with schools and communities to address these seemingly intractable problems.

We are partnering with organizations across the globe to implement tablet-based learning solutions. We are continuously building evidence on what works, why, and under what conditions. We use data to continuously improve content, approach, and implementation. Then we provide tools, expertise, capital, and a network to enhance the ability to scale. We envision a world where all children have access to opportunity. Through rigorous implementation of tablet-based learning solutions in areas
with few alternatives, we continue to open up limitless possibilities for all children.

Imagine Worldwide Ltd has partnered with the Ministry of Education, Government of Malawi, and other partners to scale up nationally an innovative Edtech program that is focused on improving literacy and numeracy skills among learners in standards 1-4 in all public primary schools
in Malawi. To support this ambitious program, Imagine Worldwide Ltd seeks to engage a Logistics Manager to join a team to support the Ministry of Education and other implementation partners in the successful roll out of the program.


Incumbent(s) or Open: Open
Department/Country: Technical Services -Malawi
Duty Station: Lilongwe
Direct Report: Director of Technical Services- Malawi

Functional Report(s):Director of Supply Chain – Global

Candidate Profile

The Repairs Manager will play an instrumental role in carrying out Imagine’s mission to scale tablet-based learning solutions that enable children in Malawi to become literate and numerate. The successful candidate will play a key role in establishing the repair and maintenance function of all
deployed assets to maximize their lifespan and to ensure the school program runs efficiently. They will be tasked with testing faulty products, determining failure rates, carrying out repairs, claiming warranties to global and local suppliers, placing orders for spare parts and tools and handling end-
of-life of products and components (e-waste management).

The candidate will join a highly committed and collaborative team that is working together to empower every child, to achieve their full potential. The position offers an international, flexible, learning environment to enhance individual career development and growth.

Key Responsibilities

The Repairs Manager will work closely with Imagine’s Director of Technical Services (Malawi), local technical service providers (TSPs) and the Director of Supply Chain (Global) to establish a repair and maintenance ecosystem that can be decentralized at the district level to sustain the program in the long term. Imagine procures in the following categories: tablets, lithium batteries, solar panels, inverters, lighting, internet connectivity, security, cages, security alarms and security lights. This role’s responsibility includes coordinating with TSPs to establish a repair process for tablets and accessories, and to maintain solar systems and storage cabinets. The Manager will work with technical service providers (TSPs) for regular maintenance of deployed assets and with the Director of the Supply Chain for the supply of spare parts and tools. The full job description can be accessed on the following link:

Applications for this role close on 19th June 2024.06.07

Method Of Application

Please submit your application by completing the form in the link below. You will be required to upload a cover letter and your resume.

Application Form:

Details on Imagines’ operations, leadership and funders can be found at

Imagine Worldwide is proud to be an equal opportunities employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To apply for this job please visit