Sunbird Tourism Plc
Opportunities have arisen for suitably qualified and experienced individuals to fill the following vacant positions tenable in various Sunbird Hotels, across the country.
RECEPTIONISTS
Duties and Responsibilities
- Checking departures, arrivals, late checkouts and VIPs report.
- Checking mode of payment for every guest.
- Checking arrivals list to anticipate guest needs and preferences.
- Preparing for group arrivals by preprinting registration cards and arranging a special checking in desk.
- Handling guest complaints.
- Attending to guests timely.
- Any other duties as assigned from time to time.
Knowledge, Skills, Competences and Attributes desired:
- Certificate in Front Office Operations from any institution recognized by NCHE.
- A full Malawi School Certificate of Education with credit in English.
- 2-years’ experience in a similar position.
- Customer service skills.
- Thorough and pay attention to detail character.
- Patience and ability to remain calm in stressful situations.
- Excellent communication and problem-solving skills.
- Ability to understand people’s reactions.
Method Of Application
Application letters, complete with Curriculum Vitae and three traceable referees, should be sent to:
Head of Corporate Services
Sunbird Tourism Plc
P O Box 376
BLANTYRE.
E-mail: [email protected]
Closing date of receiving applications is June 12, 2024.