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Receptionist at Grand Palace Hotel

  • Full Time
  • Mzuzu
  • Salary: 00

Grand Palace Hotel

GRAND PALACE HOTEL

EMPLOYMENT OPPORTUNITIES

Applications are invited from suitably qualified persons to fill the post of RECEPTIONIST tenable at Grand Palace Hotel in Mzuzu.

Duties and Responsibilities

  • Handling check-in and check-out processes.
  • Handling incoming and outgoing calls from prospective and existing Guests.
  • Assisting guests with hotel reservations as well as room allocations.
  • Processing credit card transactions and any other transactions required.
  • Maintaining accurate records for guest charges.
  • Assisting with guest requests and complaints as well as providing them with wake-up phone calls.
  • Any other tasks as and when required by the management.

Knowledge, Skills, Competences and Attributes desired:

  • Diploma in hospitality management or any other related field.
  • Malawi School Certificate of Education (MSCE) as minimum qualification with passes in English.
  • At least two years of experience working in a similar position.
  • General computer knowledge and willingness to learn hotel system/software.
  • Good communication and customer service skills.
  •  Pleasant demeanor when interacting with Hotel Guests.
  • Ability to multitask and problem-solving skills.

Method Of Application

Those interested and meeting the above requirements should send their applications and a resume with names and addresses of three traceable referees or references not later than 18th November 2024 to:

The Hotel Manager
Grand Palace Hotel
P.O. Box 841
MZUZU

Telephone : 0111603333
Mobile Phone : 0888175820
Email : [email protected] / [email protected]
Website : www.grandpalace.mw

To apply for this job email your details to info@grandpalace.mw