Radio Access Network (Ran) Operations Engineer at Telekom Networks

VACANCY ANNOUNCEMENT

Applications are invited from suitably qualified candidates to fill the vacant position below:

RADIO ACCESS NETWORK (RAN) OPERATIONS ENGINEER (KARONGA)

Reporting to the Regional Technical Manager, the RAN Operations Engineer will be responsible for maintaining network availability and quality through preventive/corrective maintenance and project implementation of Radio Access Network (RAN) systems, Transmission systems, power systems, and site infrastructure.

Major Tasks and Responsibilities

1. Operations and Maintenance Management

• Perform preventive maintenance on transmission systems, RAN equipment, and telecom power subsystems (generators, rectifiers, batteries, solar systems) to ensure optimal network performance.
• Execute corrective maintenance by responding to network alarms/trouble tickets in coordination with NMC and stakeholders (RAN, Transmission) to maximize network availability.
• Conduct routine maintenance and backups of Base Stations and Radio Access Controllers per policy guidelines.
• Monitor site generator fuel status via Remote Management Systems (RMS); requisition fuel and verify deliveries while maintaining proper documentation.
• Escalate grid faults to ESCOM and unresolved issues to the Supervisor/RTM for resolution.

2. Network Performance Management

• Review NMC performance reports and address underperforming KPls to enhance network quality in the zone.
• Resolve customer complaints collaboratively with NMC, RAN, and Transmission teams within defined timelines.
• Conduct daily/weekly health checks on telecom elements and power systems to ensure service optimization.

3. Network Operations Project Management

• Participate in new site surveys and implement RAN/Transmission upgrades in the zone.
• Monitor outsourced project implementers and support regional network project planning/execution.
• Conduct acceptance tests for completed CAPEX/OPEX projects (RAN, Transmission, power systems).
• Commission and monitor Remote Management Systems (RMS) for DC power systems and generators.

4. Tools and Spares Management

• Maintain and secure operational tools (laptops, electrical/telecom/mechanical tools).
• Manage critical spares inventory for passive/active equipment, ensuring proper storage/transport per policy.
• Report and dispatch faulty equipment to the central office for repairs.
• Ensure utility vehicles are operational and well-maintained.

5. Compliance and Reporting

• Submit planned/achieved action reports to the zone supervisor.
• Monitor ESCOM units/generator fuel; submit timely reports to finance for procurement.
• Enforce site security/access control; escalate guard defaults to the Security Manager.
• Ensure site-sharing partners maintain equipment to avoid compromising TNM’s network.
• Adhere to health/safety protocols and escalate site risks by guidelines.

Qualifications, Skills, and Experience

• Diploma/Advanced Diploma in Electrical/Telecommunication Engineering or related field.
• 1-2 years’ experience in:
• Telecommunications (GSM, LTE, FBB, fiber).
• Generator/DC power systems (rectifiers, batteries, solar) operations/maintenance.
• Technical Knowledge: RF systems, power systems, safety protocols.
• Desirable: Project management skills, health/safety certification.
• Soft Skills: Problem-solving, communication, reliability, ability to work autonomously.
• Other: Valid driver’s license.

Method Of Application

Interested applicants are requested to submit their applications and curriculum vitae (CV) to:

The Human Resource and Administration Director
Telekom Networks Malawi Plc
P.O. Box 3039
Blantyre
OR
Email: [email protected]

To reach her no later than Tuesday, 8th July 2025