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Project Accountability and Documentation Officer at World Vision

  • Full Time
  • Balaka
  • Salary: 00

World Vision

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

To contribute towards increased gender and safeguarding issues and reporting structures awareness of issues to RESAF project participants. He/she will ensure equity and equality of access to resources and decision making. He /she will reinforce compliance with external regulatory and legal requirements as well as internal policies in line with Restore Africa Project.  And also provide an in-house service that effectively supports business areas in their duty to comply with relevant regulations and internal procedures in line with the project. Support documentation of all compliance issues and share with relevant authorities.


20% Implementation of Project gender integration strategy

  • Plan and coordinate gender strategy integration activities
  • Develop the capacity of staff, partners, and community members in gender transformative approaches.
  • Support the development, documentation, and monitoring of gender action plans at the community level, resulting from gender-related activities.
  • Establish and maintain working relationships with all stakeholders, including the district gender office, women’s rights organisations, and other stakeholders, to implement gender transformative approaches effectively.
  • Document and disseminate gender transformation best practises, lessons learned, and case studies.
  • Facilitate periodic programme and community reflection sessions on gender, including reflections on protection.
  • Ensure gender Integration in all RESAF activities and at all levels.
  • Project gender integration plan in place
  • Gender compliant project actions resulting in reduced GBVs
  • Presence of gender- based transformative actions at community level
  • Documentation of gender transformation promising practises, lessons learned, and case studies.


30% Operationalization and effective implementation of RESAF’s Grievances/Feedback, Complaints and Response Mechanisms (FCRM).

  • Support implementation of grievance/FCR mechanism that is functional and accessible in culturally appropriate manner to stakeholders.
  • Raise community and stakeholder awareness of RESAF’s Grievances/FCR Mechanism via multiple and all possible communication channels and platforms.
  • Coordinate the receipt, investigation (when required), and escalation of Grievances/complaints and feedback regarding the RESAF Programme.
  • Coordinate with other RESAF field staff to ensure that communities receive feedback and responses to issues raised.
  • Integrate FCRM in all RESAF activities at all levels.
  • Document and report all the cases
  • Manage Toll-Free Line
  • Functional Project CRM in place
  • Resolved and well managed grievances.
  • Well managed FCRM.
  • Issue log books are well maintained and that the reported issues are timely resolved

10%Implementation of the project Safeguarding strategy.

  • Sensitize stakeholders on adult and child safeguarding policy
  • Report all child protection incidences on Integrated incidence Management system
  • Follow up and close child protection issues timely.
  • Build the capacity of stakeholders in child rights
  • Timely reporting of Child protection incidences
  • Child protection incidences followed up and closed
  • All project visitors adhere to Safeguarding policy.

40% Project Documentation and Reporting

  • Collect, document and manage of all Gender, Safeguarding and Grievances/ data for effective analysis.
  • Prepare, submit and present periodic reports for continued self-reflection and improvement within RESAF.
  • Support documentation and reporting of successes and best practices from Gender, Safeguarding and FCRM interventions.
  • Contribute towards program periodic reporting.
  • Share documented project success stories to project stakeholders
  • And any other duties assigned
  • Timely submission of quality compliance reports
  • Documentation and storage of evidence of impact of the project
  • Project dissemination sessions conducted.



Required Professional Experience

  • University degree in relevant field (Social science/ Agriculture/Community Development /Gender or any relevant comparable field)
  • A minimum of 2 years of professional experience in fields related to Gender and protection issues
  • Experience and knowledge of working in Community Development or land resource sub-sector;
  • Excellent listening, communication and writing skills.  Fluent in English and Chichewa
  • Maturity and willingness to cooperate with a wide variety of people.
  • Willingness to travel- The incumbent should be ready to spend 70% of their time in the field, and possession of a valid motorcycle license is an added advantage.


Required Education, training, license, registration, and certification

  • Field-based experience at the farmer level and working with farmer groups and NGOs/ Associations;
  • Experience in working with Government extension workers and VDCs, and ADCs
  • Knowledge of Malawian environmental and agriculture legislation and issues preferred;


Preferred Knowledge

and Qualifications

  • University degree in relevant field (Social Science/Community Development or any relevant comparable field)

Applicant Types Accepted:

Local Applicants Only

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