Provides aid and support to project, programs and/or portfolios. Collects, compiles, and analyzes information relevant to projects. Assists with project implementation. Ensures project activities are on track with work plans and that technical expertise informs project implementation. Gathers information to assist with project activities. Provides project support, in addition to communication efforts related to project management and execution. Ensures compliance with internal and external regulations. May monitor budget for projects and maintain monitoring system for reviewing project status. Ensures completion of project while adhering to budget, scope, and schedule requirements. Develops/reviews work plans, prepares presentations, and supports other related project objectives and deliverables. The Program Officer role varies according to organizational location. Program Officers based within Business Units primarily support global awards, business development, and administrative aspects of technical inputs and resources.

Program Officers within Regional Offices provide the primary management support role for country-managed projects. Program Officers embedded in projects are responsible for direct project implementation and delivery.

Program Officers (Level I – III) provide a range of project management, communications, and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with best practices in project management.

Accountabilities:

Programmatic Management Support:

• Provides support to project management, delivers presentations, and leads meetings.
• Reviews expense reports and invoices prior to management approval.
• Reviews purchase orders in the finance system of record (headquarters’ (HQ) only).
• Leads assigned project tasks and oversees task completion.
• Contributes to business development and project design efforts.
• Research and provides inputs for project design by supporting other team members.
• Synthesizes existing information and data into an overarching summary of progress on key project activities.
• Tracks trends in the project area and collects more sophisticated data.
• May contribute to project budget development.
• May conduct new hire onboarding on department procedures and administrative processes

• Participates in external events related to project and/or technical area.
• May serve as a mentor to other team members.

Programmatic Administration:

• Assist in ensuring document management site is used appropriately by project team.
• Liaises with the funder by supporting administrative task and assisting with the coordination of the contracting process; serves as the contact regarding administrative task assignments.

Business Development and Proposal Management Support:

• Participates in specific areas of business development such as contributing to writing a management plan.
• May write specific parts of a proposal (project description and/or approach to a task).

Finance Support:

• Reads and interprets budget to understand tracking and suggest budget items/approach for tasks.
• Drafts sub-award packages and reviews sub-award package and provides comments before submission for approval.
• Manages the pre-award assessment process.
• Liaises with subcontractors; facilitates partner/sub-award communication related to task completion and planning.

Applied Knowledge & Skills:

• Full understanding of project/project management concepts and practices.
• Basic knowledge of the technical area of the project.
• Task level knowledge.
• Working knowledge of concepts, practices, and procedures with project design.
• Excellent oral and written communication skills.
• Strong and demonstrated project/project management skills.
• Ability to problem solve and implement corrective action as needed.
• Ability to prepare reports and provide information to management in a timely matter.
• Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.
• Must be able to read, write, and speak fluent English, fluent in host country language as appropriate.

Competencies:

There are 31 FHI360 development competencies. The focuses for this particular job are:

• Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshal’s people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization needs in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

• Problem Solving – Analyses problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.
• Employees are expected to possess or have high potential for development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of diverse scope that require review of various factors.
• Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.
• Builds productive working relationships internally and externally.
• Decisions may cause delays and affect a work unit or area within a department.

Education:

• Bachelor’s Degree or its International Equivalent • Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Fields.
• Project management certification preferred.

Experience:

• Typically requires a minimum of 4+ years of relevant experience with projects management principles and practices.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• International or Domestic (US) Program Development or Program management preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.