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Network Engineer at Malawi Research and Education Network (MAREN)

  • Full Time
  • Blantyre
  • Salary: 00

Malawi Research and Education Network (MAREN)

The Malawi Research and Education Network (MAREN) is a not-for-profit institution which was founded around 2005 by the University of Malawi and Mzuzu University. It was established to create and operate an academic network interconnecting research and education institutions within Malawi and with their regional and global peers through the UbuntuNet Alliance.

The organization became fully operational in 2018 through funding from the Digital Malawi Project – a Project of the Malawi Government funded by the World Bank. So far, MAREN has managed to interconnect at least sixty sites including all the public universities at higher bandwidths. To date, the organization has been managed by consultants who were hired by the Project to facilitate its operationalization. Having been capacitated by the Project, MAREN is now in a position to recruit its own staff. Applications are therefore invited from suitably qualified, highly skilled, experienced, competent and visionary Malawians to fill the following position.

The Network Engineer shall report to the Network and Infrastructure Manager. S/he will be responsible for:

    • Installing, configuring and testing switches, routers, access points, and links to customers.
    • Proactively monitoring performance and ensuring the highest levels of network infrastructure availability and reliability.
    • Monitoring system resource utilization, trending, and capacity planning.
    • Producing documentation for installation, network topology, and troubleshooting of the network.
    • Providing support to other teams within MAREN with network resources as and when required.
    • Providing direct engineering assistance to MARE clients and stakeholders as and when required.
    • Performing backups for all network elements within MAREN in accordance with MAREN policies and procedures.
    • Optimizing and automating the network to maintain availability, reliability, and resilience.
    • Producing network reports as and when required.
    • Being the first line of client help desk support and pro-actively engaging clients on network issues.
    • Any other duties assigned by MAREN management from time to time.

Qualifications and Experience
A suitable candidate shall:

    • Have a BSc in Information Technology or equivalent from an accredited University.
    • Have hands-on experience in Cisco routing and switching (VLANs, BGP, OSPF/OSPFv3, IS-IS, VPNs). Those with hands-on experience in JunOS will have added advantage.
    • Have the ability to perform network automation using Ansible, Chef or Puppet.
    • Have experience using network monitoring tools such as Cacti, Nagios, LibreNMS etc
    • Have excellent interpersonal skills with the ability to convey information clearly to clients and colleagues.
    • Have a client-centric mindset with a high degree of both pro-activity and responsiveness.
    • Have excellent diagnostic skills and ability to exercise good judgment in the resolution of problems.
    • Have at least 2 years work experience in a busy organization preferably an ISP or a big academic network on public IP space
    • Have added advantage if they have good knowledge of IPv6 address space

Term of office
The NE shall be on a 3 year contract renewable based on performance.

The positions above come with a competitive compensation and benefits package in accordance with MARE’s existing structure of benefits.

Method Of Application

Applicants are invited to submit a cover letter, Curriculum Vitae, and names and contact details of three traceable referees to the Finance and Administration Manager by the following email:

Applications should be received not later than 24th March, 2023.

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