VITALITE Group
Role Description:
VITALITE was created to increase rural electrification and address the poverty tax affecting low-income, energy-poor households across Malawi. Our mission is to make quality products and services accessible and affordable to all Malawian households. VITALITE Malawi prides itself as one of the leaders in pay-as-you-go (PAYGO) platforms and the best service and distribution company that benefits a majority of Malawians.
VITALITE Malawi seeks the capabilities of a competent team leader. This position will be a key component of the team and will quickly join our leadership group that shapes country wide strategy and tactics.
You will assist in the design of our approach to building brand awareness, engaging prospective candidates, and measuring the impact of our efforts with the Malawi team. This is a unique opportunity for someone who is able to function in a purely start-up environment and create their own autonomy through multiple inputs and guidance.
Key Responsibilities:
• Direct sales strategy by leading the development and execution of program to overhaul attitude, capabilities and execution of agents and field sales representatives.
• Share experiences and knowledge to provide guidance and build intellectual capital that can be deployed by VITALITE across markets within Malawi.
• Act as the functional expert for matters related to sales through collaboration across areas such as analytics and risk and portfolio health.
• Generate insights for management, suggesting adjustments to strategy to adapt to market evolution and recommends inputs to business planning through providing market potential, sales forecast, target and operational direction.
• Manage a team of indirect sales associates and logistic team members.
• Oversee a medium sized team by creating and communicating sales targets.
Strategy and relationship building:
• Identify market trends to optimize our spend and improve outreach.
• Develop an annual strategy to build our brand with priority audiences and customers.
• Be involved in regular audience and market research initiatives with regional teams (SSCs) to inform strategy and scale-up.
• Work with the sales team to develop a rural market strategy. This will include occasional travel in Malawi.
• Work with and engage training department with agent recruitment strategy.
• Work on innovations/ strategy/ and product development with sales department.
• Develop key performance indicators, standard operating procedures, and protocols for your team.
• Career growth and development for your team.
Data and analytics:
• Lead measurements to track the effectiveness of our strategies.
• Work within online dashboards and data produced by the back-end CRM database.
• Develop clear reports for senior leaders on our impact on hiring and deploying management.
• Mentor junior team members on partner teams (recruitment, brand & awareness).
• Contribute communications to the core team’s development, culture and performance.
Qualifications:
We are seeking an exceptional communicator with at least 4+ years of management experience. The ideal candidate will a passion for working in sales (particularly in closing), strong project management skills, and a keen attention to detail. Candidates who fit the following criteria are strongly encouraged to apply:
• 4+ years of SALES experience
• Proven track record in sales and marketing
• Exceptional, all around communication skills
• An ability to use data insights to shape strategy, creative briefs, and content ideation in collaboration with marketing department
• Strong knowledge of email, digital ads, and social media best practices for sales to target markets.
• Strong computer skills, particularly in Microsoft office (word/PowerPoint/excel) and google applications (google docs, calendar, and Gmail). Data management experience in google analytics a plus.
• Familiarity with the discipline of content marketing
• Strong detail orientation and an ability to manage projects with proactive ability.
• Prior experience in a sales role in a Southern African organization or agency preferred.
• Ability to speak English/ Chichewa fluently and willingness to work in multicultural environment.
• Good team player
• Positive attitude with ability to handle multiple assignments
• MSCE (with good math results)
• Degree in related field
• Driving license (class B)
• Willing to travel in-country
Method Of Application
Please send your full ONE pdf document application to careers.mw@vitalitegroup.com Indicate how you heard about us and include the role you are applying for in the subject line. Application should include: • 200 word essay (max.), responding to the question, “Provide three ways in which you would adjust sales strategy to reflect a global pandemic.”
• CV
• Three references
• Copy of academic certificates
*Female applicants are strongly encouraged to apply