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Medical Assistant – 2 Positions at Partners in Hope (PIH)

  • Full Time
  • Lilongwe
  • Applications have closed
  • Salary: 00

Partners in Hope (PIH)

Partners in Hope (PIH) is a Malawian, Christ-centered, Non-Governmental Organization (NGO) founded in 2001 on a robust commitment to support the National HIV and AIDS Response in Malawi. PIH has a Medical Centre that operates a general clinic (Dalitso); inpatient ward (Thandizo); an HIV and AIDS clinic (Moyo); and providing support to Ministry of Health, CHAM and Private health facilities in Nine districts. PIH was awarded a Cooperative Agreement No: 72061221CA00012 “TB Local Organizations Network 1 (TB LON) Activity” by the United States of America through USAID. The primary goal of TB Local Organization Network Project-1 is to support TB prevention, care, and treatment services in Malawi that reach all – women (pregnant and non-pregnant), men, youth, children of all ages, the elderly and key populations. In this TB LON-1 project PIH will cover a total of
39 health facilities and 6 prisons. Under the TB LON, PIH is seeking to recruit highly motivated individuals in various positions to be deployed in various Districts:


Job Overview

The TB Medical Assistant provides direct patient care and is licensed to perform general medical duties such as diagnosis and treatment of disease, ordering and interpreting medical tests, performing routine medical procedures and referring patients to senior medical practitioners when necessary. The TB Medical Assistant is also responsible for building capacity through mentorship
of facility-based staff in order to meet the END TB strategic goals.

TB Medical Assistant is also responsible in supervising PIH facility-based staff at multiple medium and lower volume health facilities. The Medical Assistant will work directly with MOH TB Officers, MoH clinical staff, Diagnostic Staff, PIH staff (including Statistical Clerks and Treatment Supporters). S/he will also be responsible for liaising and working with community partners and representing PIH at community level.

The role requires a dynamic, result-oriented individual with experience in direct TB patient care, project management and analytical experience, and a strong track record of effective leadership. Candidates must have excellent communication and writing skills; be able to function independently; be extremely self-motivated and have a strong commitment to excellence. They must also have experience of supervising teams and working effectively with MOH colleagues at district and site level.


Service delivery, technical assistance and implementation of TB LON-1 at facility level

  • Participate in needs assessments to identify gaps on TB activities and contribute to the development of TB activities including capacity building, mentorship and coaching strategies together with District TB officers to ensure the project is meeting the priorities of MOH – NTLEP, USAID and Partners in Hope (PIH).
  • Provide direct patient care in all strategic service delivery points including conducting ward round in order to improve quality of care.
  • Support TB activities in PIH supported facilities
  • Maintain appropriate bi-directional communication and information flow within PIH and other stakeholders as requested by the Project Manager to ensure PIH resources and expertise are fully leveraged to meet needs.

HIV/TB Integration

  • Ensure TB screening tools are available, pasted and are utilised in all service delivery areas
  • Work closely with facility staff to ensure eligible clients are offered TPT and have completed TPT
  • Ensure efficient linkage to diagnostics and treatment of all presumptive and confirmed TB cases.

Knowledge sharing and capacity building

  • Conduct CPD sessions (Clinical presentation) during handover meeting and any other meetings as scheduled by authorities
  • Conduct one on one mentorship during clinic consultation and ward rounds
  • Coordinate and work closely with facility-based staff in generating reports and ensure proper storage of records.

HR Management

  • Assist facility lead in supervising and mentoring PIH and MoH facility staff
  • Ensure team members adhere to PIH policies, guidelines and values
  • Assist facility lead in monitoring staff presence, sign-off on timesheets and ensure annual leave planning
  • Conduct staff performance appraisal

Reporting and M&E

  • Provide progress reports on project activities as requested by central office in accordance with USAID and MoH requirements.
  • Organize regular data driven meetings with PIH facility-based staff and MoH providers
  • Monitor availability of medicines, medical supplies, tools and ensure proper storage at the facility.

Required Qualifications and skills:

  • Certificate in Clinical Medicine.
  • Minimum of 3 years’ prior experience in coordinating TB activities in the private or public health sector, with increasing levels of responsibility and leadership
  • Certified TB provider with strong mentorship skills
  • Ability to work independently and effectively in a high-pressured, fast-paced environment; handle multiple tasks simultaneously whilst mentoring a team to perform consistently and effectively.
  • Proven organizational and time management skills, with adherence to schedules and deadlines.
  • Results oriented with attention to detail.
  • Must be competent using Microsoft package (Excel, Access, Word, Power point).
  • English and Chichewa language fluency, both written and verbal, required.

Those with the following will have an added advantage:

  • Operational Research experience
  • Health Management training or experience

Method Of Application

Eligible candidates meeting the required qualifications and experience above should submit their applications together with detailed Curriculum Vitae (CV), relevant copies of Certificates, Medical Council Registration receipt (current), National Identity Card, and three traceable referees, include the job title to

The deadline for receiving applications is Friday, 26th April, 2024 by close of business. Please note that only shortlisted applicants will be contacted. Partners In Hope thanks all applicants for their interest.