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Loan Originators at First Capital Bank

  • Full Time
  • Malawi
  • Applications have closed
  • Salary: 00

First Capital Bank

Applications are invited from suitably qualified candidates to fill the position below tenable at various Branches.

Loan Originators


Reporting to the Sales Manager – Consumer Lending, the successful candidates will be responsible for:

Key Responsibilities:

  • Attend to all in coming clients, new business enquires and advise clients on the appropriate product suitable for their needs.
  • Capture all loan applications into the loan application management system (LAM) and maintain accuracy in screening the loan applications for credibility to minimize the possibility of fraudulent applications.
  • Verify applications for consumer lending applications and ensuring that decisions taken and assessments made are compliant with bank`s consumer lending loan policy.
  • Ensure that loan applications are processed within the expected turn around time (TAT).
  • Attend to all client queries, irrespective of nature and keep documentary records of same.
  • Liaise with current and prospective clients with the aim of convincing them to take a loan with the bank.
  • Plan and coordinate sales.
  • Assist District Sales Agents in their areas of operations in driving sales budgets.
  • Conduct sales campaigns in various places in your region through agreed means with your supervisor.
  • Manage Assets in your control.
  • Assist with collection of amount due from clients and/or employers from time to time.
  • Assist with preparations and completion of monthly reports for the branch.
  • Ensure high level of service to customers in line with management expectations.
  • Actively assimilate the bank’s values as described in the Group Value statement and actively practice same.
  • Work closely with the Consumer Lending verification/ underwriting and sales department to ensure optimum efficiency and satisfactory turnaround times.
  • Stakeholder Engagement – ensure prompt follow up on returned / queried loans for maximum client satisfaction.

Technical Skills/Competencies

  • Negotiation skills
  • Good customer service skills
  • Experience with payroll deduction system (Payment Solutions Malawi)

Qualifications and Requirements

  • Diploma in Business Administration, Commerce or equivalent
  • Microfinance and sales environment background

Method Of Application

If you meet the above minimum requirements and are interested, please send your application with an up-dated CV to the Human Resources Department on e-mail: not later than 3rd January 2023.

Only short-listed applicants shall be acknowledged.