Information and Communication Technology (ICT) Officer at Find Your Feet

Program: Building Education Foundations Through Innovation and Technology (BEFIT) Program
Location: Lilongwe/ Ntcheu
Reports To: District Coordinator

Job Overview:

The ICT Officer for the BEFIT Program will play a critical role in supporting the integration of innovative technologies to enhance educational foundations. The incumbent will be responsible for
managing the program’s ICT infrastructure, providing technical support, and ensuring the effective use of technology in program activities. This role involves working closely with educators, program
staff, and stakeholders to ensure that technology solutions align with the program’s educational objectives and goals.

Core responsibilities:

ICT Infrastructure Management:

• Oversee and maintain the program’s ICT infrastructure, including hardware, software, networks, and communication systems.
• Ensure the continuous operation, security, and efficiency of the ICT systems used in the program.
• Manage data storage, backup, and recovery processes to protect program data.

Technical Support:

• Provide timely technical support to program staff, educators, and other stakeholders.
• Troubleshoot and resolve hardware, software, and network issues as they arise.
• Train staff and educators on the use of ICT tools and platforms implemented in the program.

Educational Technology Integration:

• Support the integration of innovative educational technologies into the program’s curriculum and activities.
• Assist in the development and implementation of digital learning resources and tools.
• Work with educators to ensure that technology is effectively used to enhance teaching and learning outcomes.

System Administration:

• Manage user accounts, permissions, and access controls for all ICT systems.
• Monitor system performance and implement upgrades or changes as needed.
• Ensure compliance with organizational policies and data protection regulations.

Project Management:

• Collaborate with the program team to plan and execute ICT-related projects and initiatives.
• Manage ICT-related budgets, ensuring cost-effective use of resources.
• Coordinate with external vendors and service providers for procurement and maintenance of ICT resources.

Data Management and Reporting:

• Maintain accurate records of ICT assets and ensure regular inventory checks.
• Generate reports on ICT usage, performance, and any issues encountered.
• Support the collection, analysis, and reporting of program data using ICT tools.

Innovation and Research:

• Stay updated on the latest trends and developments in educational technology and ICT.
• Identify opportunities for innovation and recommend improvements to enhance the program’s ICT capabilities.
• Participate in research and pilot projects to explore new ICT tools and methods that can benefit the program.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in ICT management, preferably in an educational or programmatic context.
• Proficiency in managing and troubleshooting ICT systems, including networks, hardware, and software.
• Experience with educational technology platforms and digital learning tools is highly desirable.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Preferred Skills:

• Experience in training or capacity-building for ICT users, especially in an educational setting.
• Knowledge of data protection regulations and best practices.
• Familiarity with project management tools and methodologies.
• Ability to manage ICT projects within budget and time constraints.

Working Conditions:

• This position may require occasional travel to project sites and partner institutions.
• Flexibility to work outside of regular office hours as needed to support program activities

Method Of Application

Applications must include a motivation letter, an updated CV, names and contact details
of three traceable referees and photocopies of certificates

Applications should be sent to:

The Human Resource, Gender & Protection Officer
Find Your Feet
P.O. Box 20312
Mzuzu

Or email: [email protected]

Closing date: 6th September,2024

Find Your Feet is an equal opportunity employer. Qualified women are encouraged to apply.

Only shortlisted applicants will be acknowledged

Sexual Exploitation and Abuse (SEA) is a regrettable and pervasive issue with far-reaching and devastating consequences for its victims. At Find Your Feet (FYF), we are steadfast in our belief in the dignity and respect of every individual. Safeguarding against any form of harm and abuse is our paramount concern. Our objective in implementing this policy is to cultivate a culture of accountability, transparency, and trust. Our Prevention from Sexual Exploitation and Abuse (PSEA) policy underscores the importance of all individuals connected to our organization adhering to the highest ethical standards. It is imperative that we all comprehend our roles and responsibilities in preventing SEA, and that we work collectively to establish an environment where individuals can report incidents without fear of reprisal.