Latest jobs in Malawi

Industrial Relations Officer at Malawi Revenue Authority (MRA)

  • Full Time
  • Blantyre
  • Applications have closed
  • Salary: 00

Malawi Revenue Authority (MRA)

POSITION : Industrial Relations Officer

Grade : D2

Organisational Unit : HR and Org Development

Reporting To : Industrial Relations Manager

Duty Station : Head Office

Job Type : Full-time


  • Developing and maintaining positive employee relations by effectively communicating with employees, addressing their concerns, and resolving disputes in a fair and efficient manner.
  • Facilitating the preparation and submission of documents to resolve industrial disputes
  • Facilitating discussions between employees and management to resolve conflicts, grievances, and other labor-related issues.
  • Participate in and support negotiations with JCC, if applicable, to secure collective bargaining agreements and maintain productive labor-management relationships.
  • Coordinating and providing guidance to the respective Disciplinary Committees during disciplinary hearings, maintaining fairness and objectivity throughout the process.
  • Develop and maintain a register for disciplinary proceedings.
  • Arrange and assist in conducting sensitization sessions on industrial relations policies and procedures.
  • Develop and implement effective employee communication strategies to keep employees informed about labor relations matters, policy changes, and other relevant labour updates.

Candidates must possess the following qualifications and experience:

  • Minimum of Bachelor’s Degree in Human Resources Management, Public Administration and Political Science
  • A minimum of 5 years experience
  • Proficiency in MS Word and Excel


  • Excellent analytical skills
  • Ability to pay attention to detail
  • Good Conflict Resolution skills
  • Exceptional problem-solving capabilities
  • Ability to adhere to Authority strong ethical standards
  • Ability to work under pressure and cope with stress effectively
  • Excellent negotiation skills

Method Of Application

Interested candidates should submit their application through MRA recruitment portal:

Closing date for receiving applications is Friday 24th November 2023.