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Human Resources Officer at UNICEF

  • Temporary
  • Lilongwe
  • Salary: 00


TEMPORARY APPOINTMENT: Human Resources Officer, (P2), Lilongwe, Malawi #123388, 364 days, (Open to Non-Malawian nationals)


Job no: 558498
Contract type: Temporary Appointment
Duty Station: Lilongwe
Level: P-2
Location: Malawi
Categories: Human Resources

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, inspiration…

UNICEF Malawi Country Programme (2019-2023) is aligned with the Government of Malawi’s Growth and Development Strategy (MDGS III) and the United Nations Development Assistance Framework (UNDAF). The programme supports the Government of Malawi to meet its commitment to respect, protect and fulfil children’s rights in line with international conventions and standards. The country programme is guided by the principles of children’s rights, equity, gender equality, inclusion and resilience, and supports evidence-based, integrative and innovative programming. The vision is that ‘all girls and boys in Malawi, especially the most disadvantaged and deprived, realize their rights’.  The programme focuses on: early childhood (parenting, high-impact social services, early stimulation and learning), middle childhood and adolescence (learning, multi-sectoral services, active citizenship), communities (decentralized services and systems, community ownership, social norms), programme effectiveness (monitoring, evaluation, HACT, Innovation, Social Protection and Social Policy and External Communication.  The programme is based on ‘leaving no child behind’, realizing ‘rights for all children in Malawi’.

UNICEF Malawi’s current Country Programme will be concluded in 2023 and hence the preparation for the development of the next Country Programme (2024 – 2028) is underway. Over and above regular progamming and the new Country Programme development work, Malawi is facing multiple emergencies, including lean season response, climate shocks, cholera, polio and COVID-19. The emergency responses involve intensive and country-wide campaigns and a multi-sectoral humanitarian response in support of Government efforts, including support to the staffing scale-up required to ensure a strong and sufficient response and recovery.

How can you make a difference?

With the UNICEF Malawi Office nestled in the beautiful and peaceful capital city of Lilongwe, it offers an exciting and rewarding career opportunity for you to join our dynamic HR team to support the implementation of our strategic and people-cantered HR workplan and co-create an enabled and productive workforce. As a key member of the team to ensure business continuity of the HR function, you will play a pivotal role in providing a wide variety of generalist HR services, advice and solution-options to supervisors and staff, as well as support the strengthening of HR systems, best practices and change initiatives that promote and evolve the HR function, including support to the multiple-emergency response.

This job presents a unique and significant opportunity for a qualified, vibrant, motivated and committed person to contribute to the overall achievement of transformative results for children by delivering on the following key responsibility areas, but not limited to:

  • Provide accurate and timely HR policy interpretation, advice and solution-driven options to clients/business partners on HR-related processes, issues and needs.
  • Make recommendations and introduce innovation on the establishment and improvement of HR systems and processes. Provide support to the formulation of local standard operating procedures.
  • Work closely with the Culture Change Task Team, Staff Association and other groups with an aim to improve a diverse and inclusive office culture, positive work relationships and morale.
  • Support the team in the required HR areas during the planning and roll-out of the new Country Programme Management Plan processes.
  • Partner with hiring managers to coordinate, support and administer recruitment and orientation processes, including expediting recruitment for emergency response.
  • Partner with all relevant stakeholders to support the delivery of office-wide and individual learning plans and guidance on performance management
  • HR data management to help inform decision making on HR processes and strategies
  • Deliver effective HR projects that strengthen HR systems, best practices, organisational culture and business goals
  • Assist the HR team with additional duties and responsibilities as and when required and as deemed necessary for the effective performance of the HR function.

You are encouraged to download the detailed job description Download File Job Description_TA P2 HR Officer.pdf in order to view the full role and its requirements.

To qualify as an advocate for every child you will have…


  • A university degree in human resource management, business management, psychology or another related field with a strong focus on generalist human resources is required.


  • A minimum of 2 years of relevant professional work experience is required in human resource management in an international organization and/or large corporation is required.
  • Experience should relate to the provision of a broad range of generalist HR services, policy guidance and advice to clients, including proven experience in:
  • recruitment and on-boarding/induction of new employees
  • performance management and understanding issues affecting employee performance
  • office-wide learning plans and initiatives
  • managing and delivering on HR projects
  • Experience working in a developing country is considered as a strong asset.
  • Background and/or familiarity with emergency is considered as a strong asset.

Expected technical knowledge and skills:

  • Strong technical knowledge of the principles and concepts of human resources management.
  • Good skills in HR systems, Outlook as well as Word, Excel, PowerPoint.
  • Demonstrated ability of providing technical leadership to staff as an HR business partner in planning and implementing successful strategies.
  • Strong analytical skills and ability to identify and analyze systemic issues, formulate opinions and make conclusions and recommendations to resolve same.
  • Ability to innovate, think critically and engage in creative problem solving on a wide range of HR issues.
  • Able to embrace and manage change and able to take calculated risks when necessary.
  • Excellent communication skills and high proficiency in preparing clear and concise reports, coupled with good presentation skills.
  • Excellent interpersonal skills with a proven ability to build strong, productive and healthy relationships.
  • Sound ability to maintain discretion and maturity when dealing with confidential information and sensitive topics, concerns and grievances.
  • Ability to keep a solid level of professionalism, proficiency and client focus and care.


Fluency in English and excellent written and verbal communication.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


The position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/assessment within the scope of child safeguarding as appropriate.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates from industrial countries are encouraged to apply.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID).

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF.

UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

This vacancy announcement is open to all internal staff and other UNICEF personnel, including individuals holding Temporary Appointments (TA), individual consultants/contractors and UNVs who perform staff functions on a full-time basis and UNVs.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

In order to deliver results for the children of Malawi, UNICEF Malawi Country Office works in a fast-paced but impactful environment where creativity, innovation, collaboration, teamwork, a safe space and professional development are supported and encouraged. We are therefore seeking individuals who are motivated to make a real difference and serve the children of Malawi with resourcefulness, resilience, creativity, and professional excellence.

Advertised: 10 Jan 2023 South Africa Standard Time
Deadline: 23 Jan 2023 South Africa Standard Time

To apply for this job please visit