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Head Waiter/Restaurant Supervisor at Shed Venue and Boutique Hotel

  • Full Time
  • Lilongwe
  • Salary: 00

Shed Venue and Boutique Hotel

Vacancies

The Shed Venue and Boutique Hotel would like to fill the positions below:

Head Waiter/Restaurant Supervisor Head Waiter/Restaurant Supervisor Vacancy

Responsibilities:

• Supervise and lead: Motivate and coach a team of servers, bartenders, and support staff to deliver exceptional guest service.

• Operational excellence: Ensure smooth restaurant operations, including table management, seating arrangements, reservation management, and adherence to service standards.

• Guest experience maestro: Be the first point of contact for guests, addressing inquiries, requests, and concerns with professionalism and a genuine smile.

• Wine knowledge: Possess a deep understanding of our wine offerings and confidently guide guests through wine pairings and recommendations.

• Team player: Collaborate effectively with kitchen staff, housekeeping, and other departments to ensure a cohesive guest experience.

• Ambiance architect: Create a warm, inviting, and knowledgeable atmosphere that reflects the unique character of our hotel and winery.

• Training and development: Contribute to the training and development of new team members, fostering a culture of continuous learning.

• Special events: Assist with the planning and execution of special events and catering functions.

Qualifications:

• Minimum of 3 years of experience as a head waiter/restaurant supervisor in a fine dining establishment.

• Strong leadership and communication skills.

• Exceptional customer service orientation.

• In-depth knowledge of food and beverage service protocols.

• Passionate about wine and the ability to share your knowledge with guests in an engaging way.

• Ability to work independently and as part of a team.

• Proficient in point-of-sale systems and other relevant software.

• Sommelier certification or equivalent wine knowledge is a plus.

 

Method Of Application

Please submit your resume and cover letter to work@theshedhotels.com.

DEADLINE IS 29TH FEBRUARY

To apply for this job email your details to work@theshedhotels.com