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Head of Products and Payments at First Capital Bank

  • Full Time
  • Blantyre, Malawi
  • Applications have closed
  • Salary: 000

First Capital Bank

Career Opportunities

Applications are invited from suitably qualified candidates to fill the positions below tenable at Head Office, Blantyre, Malawi.

Reporting to the Chief Executive Officer, the successful candidate will drive the total product strategy including design, development and deployment into market. This will include the strategic development of customer value propositions, product, digital solution innovation, and revenue model implementation. This will ultimately lead to the development and execution of a new ecosystem for First Capital Bank in Malawi.

Key Responsibilities:

  • Manage a team of diverse product and customer specialists across multiple segments.
  • Continuous review and analysis of data to identify strategic initiatives.
  • Own profit and loss – end to end.
  • Develop and implement the product (physical and digital) and customer value propositions roadmap for Malawi.
  • Review and assess Technology, Products and practices (world best practice and best in class
    Banks) and develop new products, processes and revenue streams (both new as well as augmenting existing) that are relevant to our markets.
  • Review (through data analytics) products, competitiveness, pricing, promotion, brand and
    communication in the Malawi market and ensuring that there is complete alignment with the strategy and a 360-degree approach.

Technical Skills/Competencies

  • Knowledge of world best practice technology that drives product, digital and customer ecosystems.
  • Knowledge of traditional banking products across personal and corporate segments.
  • Knowledge of banking and telecoms digital service products.
  • Knowledge of digital payment platforms, products and services.
  • Project and change management capability.

Qualifications and Requirements

  • A degree in Engineering, Business, Strategy, or Information Technology.
  • At least 15 years’ experience at Executive level in Telecoms and/or Banking.
  • Exposure to product and digital offerings. International/Regional experience.
  • Experience in setting up new businesses in different geographies.
  • Experience with digital banking technical operations.

Method of Application

If you meet the above minimum requirements and are interested, please send your applications with an up-dated CV to: