Head of Business Development at GardaWorld

Vacancy – Head of Business Development

GardaWorld is a global security service company with a mission of protecting and supporting its clients, securing their places by consistently delivering quality services and value while growing its business profitably. GardaWorld envision to maintain its place as a recognized global leader in providing comprehensive security and risk management services in high-risk and complex environments delivered at a world-class level by the best quality personnel in the industry.

In striving to provide quality services Gardaworld (M) Limited seeks to engage the services of a suitably qualified individual for a senior management position of Head of Business Development to be based at GardaWorld Head office in Lilongwe.

Job Summary

The incumbent will be an experienced and self-motivated individual with confidence in delivering sales results in accordance with clear metrics, and with the initiative to leverage their network of relationships. to develop business opportunities in the country. This position will work closely with other senior executives and business unit leaders to originate, identify and progress long-term business opportunities and demands close cooperation with the Regional and Global GardaWorld Support Teams. The incumbent will be responsible for developing an extensive network of business and political relationships for GardaWorld (M) Limited.

Duties and Responsibilities

Reporting to the Country Director, the Head of Business Development shall be responsible for carrying out the following activities:

• Develop and grow new and existing commercial relationships to identify business opportunities.
• Plan and coordinate the implementation of the revenue growth strategy and the penetration of new markets in addition to markets we currently operate in.
• Responsible for decision making, day to day management and strategic direction of the sales growth and customer relationship management of the organization.
• Participate in the business planning process, review, recommend, manage budgetary approval, implementation and cost control for achievement of business goals.
• Manage the company’s interactions with current and future customers to organize and synchronize sales, marketing, customer service, technical and operational support as well as maintain continuous updates with clients, to ensure client satisfaction is always unparalleled.
• To actively manage key strategic relationships with existing and prospective clients and government agencies/departments.
• Lead the business development cycle through active research, market scanning and dissemination of new bid opportunities through online and offline resources.
• Continuously develop, progress and grow sales opportunity pipeline with profitable and achievable business targets.
• Proactively ensure a steady market share as the company retains market competitiveness by building a high-performing business development team that delivers results.
• Further GardaWorld brand awareness through maintaining a positive image in marketing activities.
• Identify and interpret market trends to lead the development and implementation of new business initiatives.
• Support the bid process by managing the external tender process including compliance with legal and internal requirements for client bids.
• Provide timely and accurate data on sales pipeline and client contract terms to inform decision making.
• Deliver Revenue Growth Management capability development closely aligned to the Africa Region sales strategy.

Competencies and skills requirements.

• Gravitas and proven strategic and analytical skills as well as outstanding influencing experience in creating relationships at senior levels with diverse customers across multiple geographies.
• Ability to think from planning to execution, commercial and brand management.
• Good understanding of business fundamentals and drivers of growth/value across a broad range of markets and business dimensions, advanced commercial finance skills.
• Proven understanding of revenue growth management combined with the ability to make complex business concepts/proposals to potential customers.
• Highly developed project management, business development and negotiation skills with experience from driving complex cross functional projects involving multiple internal and external stakeholders.
• Advanced analysis of strategic choices, priorities and implications for the business as well as strong understanding of a broad set of business issues, market, trade and competitive environment.
• Ability to use appropriate tools and techniques to plan, secure resources for, manage, assist and ensure the progress and ultimate completion of designated projects.
• A leader able to motivate a team to work towards a common goal.
• Ability to drive cross-functional support and alignment, securing controlled information flow in the Sales strategies.Highly developed communication skills within a commercial business environment at a senior level – ability to convey complex information across a wide-ranging audience.
• Ability to naturally collaborate with colleagues and has a proven entrepreneurial ability to inspire behaviours across the whole organisation, building passion and commitment.
• Proactively builds and aligns stakeholders, capabilities, and resources.

Qualifications, Experience and Other Attributes

• Master’s degree in marketing, Business Administration, Management, Commerce or related field
• A minimum of ten (10) years’ experience in revenue growth management, commercial planning, commercial execution, segmentation, and channel strategies five (5) of which should be in a senior leadership position.
• Accomplished in developing new complex/customized services for the customer, with a record of consistent negotiation and delivery of significant new contract wins.
• Experience in identifying and exploiting new business opportunities for new products, services, and markets, and with managing and developing current business networks.
• Intimate knowledge and understanding of the complexities and client challenges of doing business in Malawi.
• Evidence of a deep network of client relationships based in Malawi.

Gardaworld (Malawi) Limited is an equal opportunity employer. Suitably qualified women and people with disabilities are encouraged to apply.

Method Of Application

All Interested candidates who meet the set minimum qualifications and experience should submit their application letters supported by detailed Curriculum Vitae, copies of certificates and three traceable referees to the following email: [email protected] addressed to the Head of Human Resources, GardaWorld (M) Limited, P.O. Box 31721, LILONGWE 3.

Applications to be received not later than 31 January 2025

Only shortlisted candidates will be contacted.