Ufulu Gardens Hotel
Ufulu Gardens Hotel invites applications from suitably qualified and well experienced applicants for the following positions tenable at the hotel in Lilongwe’s Area 43.
Front Office Receptionist
Duties/Responsibilities
- Taking reservations for accommodation and other hotel services via phone and email.
- Ensure guest check in and check out procedures are followed.
- Ensure events and conferences run smoothly.
- Ensuring that guests are billed accurately for various hotel services.
- Assist guests with all questions and reasonable requests.
- Ensure accurate information is provided to all clients with respect to all Ufulu Gardens products.
Skills and Qualifications Required for the Job
- College or University degree preferred in Hospitality/Customer Service or Communications.
- Excellent communication, guest service and time management skills.
- Detail oriented.
- A team player, a self-starter and able to work independently within hotel standards.
- Ability to work effectively in an innovative, fast-paced and multi-tasked environment.
Method Of Application
Applications in ‘own handwriting’, submitted together with copies of certificates, comprehensive Curriculum Vitae which should include names and detailed contacts of at least two traceable referees should be sent to the following address (no emails!!) before May 11, 2024.
The Human Resources Officer,
Ufulu Gardens Hotel
P. O. Box 30727
LILONGWE 3