Smart Deliveries
Job Vacancy
FRONT DESK INTERN
LOCATION: BLANTYRE BRANCH
APPLICATION DEADLINE: 17 TH MAY 2024
Smart Deliveries is a leading courier and delivery service provider in Malawi, committed to providing efficient and reliable logistics solutions. We specialize in timely and secure delivery services, catering to the diverse needs of businesses and individuals across the country.
Job Summary
We are seeking an experienced and dynamic Front Desk Intern to join our team and play a key role in overseeing the day-to-day Front desk operations which includes face to face customer consultancy for our delivery service. The ideal candidate will have a strong background in customer service, decision making skills, and a passion for optimizing processes to ensure the highest level of customer satisfaction.
Key Responsibility
- Assist with front office duties including answering phone calls emails and attending to walk in customers
- Manage and maintain records of shipments, customer information and office supplies
- Support the sales team in promoting our courier services and upselling to customers
- Assist in data entry and report generation related to courier operation
- Learn and adhere to company policies, procedures and safety regulations
- Contribute to a positive and collaborative team atmosphere.
Qualification
- Diploma in Business Communication, Entrepreneurship, Business Administration or any related Business studies, candidates with a Bachelor’s Degree will have an added advantage.
- Proven experience as a Front Desk Officer. •Ability to work under pressure with minimum supervision
- Proficiency in using basic office software (e.g. MS office suite)
- Strong organizational and multitasking abilities
- Effective communication and interpersonal skills.
Method Of Application
Interested candidates should submit their CV and a compelling cover letter highlighting their relevant experience to [email protected] Please indicate “Smart Deliveries -FRONT OFFICE INTERN as the subject line.
The General Manager,
Smart Deliveries,
P.O. Box 30497,
Lilongwe 3.
Smart Deliveries is an equal opportunity employer. We encourage applications from candidates of all
backgrounds and experiences.
For inquiries: 0881234000