Malawi Revenue Authority (MRA)
POSITION : Digital / Online Officer
Grade : D3
Organisational Unit : Corporate Affairs
Reporting To : Manager Marketing Communications
Duty Station : Head Office
Job Type : Full-time
Key Responsibilities:
- Producing and uploading content on social media platforms
- Producing and publishing content on MRA website and Intranet
- Planning and implementing social media campaigns
- Reviewing and updating content on MRA website and intranet
- Building relationships with other departments in MRA to ensure accuracy of information
- Generating creative concepts for product design
- Creating and editing multimedia products (images, audios, videos, animations, virtual reality etc.) in collaboration with marketing team
- Capturing professional images and videos
- Creating, organizing and maintaining a library or database of photos, videos, art designs, products etc.
- Reviewing concepts, designs, layouts and providing art direction in compliance to MRA brand standards and project objective
- Responding to all online enquiries
- Monitoring website and social media through proactive audits and tests to ensure compliance to good practice and trends
- Producing regular reports on the effective performance of digital communications and social media programmes using key metrics
Qualifications and Experience
- Applicants should have the following qualifications and experience:
- A minimum of Bachelor’s degree in Graphic designing/Visual Communications, Public Relations or Marketing from a reputable and recognized university
- A minimum of 6-8 years’ experience in a similar role
- A professional qualification in web and digital designing will be an added advantage
Knowledge, skills and abilities
- Proven knowledge and skills in graphic designing
- Adequate knowledge in digital content management and brand management
- Strong marketing skills
- Ability to manage internal and external relationships
- Good communication and interpersonal skills
- Ability to work in teams and quickly adapt to changing situations