CARE
JOB SUMMARY:
The Deputy Regional Security Manager, Southern Africa (DRSM-SA), under supervision of Regional Security Manager (RSM) is primarily responsible for assisting the RSM in specific operational duties for the SA region, and as required the ECA region, and supporting the CARE Country Offices (COs) of Mozambique, Tanzania, Malawi, Zimbabwe, Zambia and Madagascar in the implementation of staff safety and security protocols and procedures. This will include, but not be limited to, promoting staff safety and security awareness, professional approaches, preparedness and management, in support of program implementation.
S/he will work in conjunction with Country Office (CO) Safety and Security (SS) Managers (SSM), Advisors (SSA), National Security Officers (NSO), Focal Points (SSFP) or equivalent and as directed by RSM with Country Directors (CD) in ensuring a consistently acceptable standard of risk management to minimize the likelihood and impact of potential threats.
The DRSM-SA is subject to deployment to any location in SA region and beyond, including volatile locations, to assist in addressing security and safety concerns, assist in developing appropriate plans and/or provide technical assistance.
The DRSM-SA will assist the RSM in providing technical assistance and mentoring to Country Office Safety and Security Focal Points (CO SSFPs) and Safety and Security Managers (SSMs), coordinating and consolidating reports, returns and other deliverables such as, but not exclusive to, the Monthly Security Report, SIMSon Reports, Key Performance Indicator (KPI) compliance updates and their associated components/outputs and parts of the CSU SA budget tracking. The DRSM-SA will maintain the SA sections of the CSU on-line data base (Archer) and other tools with inputs from the CO SSFPs.
The DRSM-SA may be required to act for the RSM in her/his absence.
RESPONSIBILITIES:
Support to SRSOs and CO Safety and Security Staff
- Mentor CO Safety and Security Focal Points (SSFPs) in order to provide adequate orientation, indoctrination and professional development in their roles.
- Assist CO Safety and Security (SS) staff in developing contextual understanding of their areas of operations as guided by the RSM and in consultation with program staff.
- Assist CO SS staff in preparing, conducting and reporting risk assessments.
- Monitor proper implementation of the Safety and Security Management Plans (SSMPs)
- Assist CO SS staff to prepare for major events and critical incidents where SS is concerned.
- Assist CO SS staff to organize and facilitate SS awareness training for staff members.
Procedures and Protocols
- Using CARE Key Performance Indicators and other tools, monitor that CARE SS protocols and operating procedures are in place, are up to date and are being used. Advise CO SS staff and RSM of any gaps.
- Monitor that effective communications and equipment are properly used and are following international protocols.
- Monitor that SS protocols are followed and respected by all staff members especially with regard to travel, medical and personal safety.
- Report any non-compliance or deviation to CO SS staff, CD and RSM.
Critical Incidents
- Provide guidance to CO SS staff in updating information on SS situation to the CD and RSM and monitor closely any potential risk to the staff or assets of CARE.
- Assist in emergency evacuation in any of the CARE offices if in potential danger in coordination with, and under supervision of RSM
- Advise CO SS staff and CDs on appropriate action during a critical incident.
- Assist in investigation of SS incidents where any CARE member may be involved.
- Deploy to the CO if needed to help manage the critical incident.
Communication and Reporting
- Advise CO SS staff on situational report and assessment formats and procedures.
- Monitor that CO SS staff submit regular reports such as Monthly Security Report. Consolidate the MSR for the region.
- Communicate SS-related information updates and/or alerts to RSM and CO SS staff.
- Monitor the Travel Restrictions on CI Safety and Security Portal and make updates in consultation with COs if expired or if there are any significant contextual changes or events.
- Maintain the SA section of the CSU on-line data base (Archer) and other tools.
- Participate in regular SS meetings with COs and CSU
Safety and Security Logistics, Budgets and Training
- Monitor any gaps in logistic support relating to SS and advise CO SS staff and the CD/SMT on appropriate action.
- Advise CO SSFPs on Budgeting for Security tools and procedures at project and CO levels.
- Monitor cost effectiveness and efficiency with regard to SS logistics.
- The DRSM will support the delivery of CSU training programs in the SA Region as led by RSM.
- S/he will provide and participate in safety and security training where needed. Training may include – Staff Readiness Training (SRT), HEAT, First Aid (TMAT), crisis management, SSFP orientation, and any other training that might be required.
Representation, Coordination and Consolidation
- The DRSM will provide or arrange for visitor and new arrival orientation and briefings, assessments (meeting venues, housing, etc) for SA staff and visitors and liaison with security leads in other agencies based in SA region.
- The DRSM will support SA meetings and attend external security fora or where otherwise designated by the RSM.
- The DRSM will act as the CSU SA main point of contact in the absence of the RSM.
- DRSM will coordinate and consolidate the production and disseminations of SA reports, returns and other deliverables such as, but not exclusive to, the Monthly Security Report, Key
- Performance Indicator (KPI) compliance updates and their associated components/outputs,
- The DRSM will track and periodically report on his/her part of the RSM ECA & SA budget,
- The DRSM will ensure that incident reports including SIMSon and other security reports generated in SA are of an acceptable standard.
QUALIFICATIONS:
- University degree. Education qualification may be relaxed for experienced candidates;
- Specialist technical training in safety and security such as NGO, private sector security, public safety, military or police training at the supervisory level;
- Qualified instructor in aspects of risk management such as risk assessments, staff awareness and incident management in the NGO context.
- 5 years’ experience in assisting humanitarian or development organization in safety and security program or equivalent experience in the public or private sectors and a managerial and/or supervisory level.
- Experience outside country of residence in safety and security context at management level.
- Experience in providing security support to multiple countries at the same time.