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Debt Collection Intern at QuickInvest Limited

  • Internship
  • Blantyre
  • Applications have closed
  • Salary: 00

QuickInvest Limited

DEBT COLLECTION INTERN

QuickInvest Limited is a Microfinance company licensed by the Reserve Bank of Malawi to operate as a Microcredit Agency in the credit sector. To expand our business and operations, we are looking for a Debt Collection Intern to work at our Blantyre Office.

The successful Candidate will be reporting directly to the C.E.O. The Candidate will be responsible for debt collections and client engagement.

RESPONSIBILITIES

  • Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts

  • Contact customers with balances and negotiate payment terms and schedules

  • Minimize objections for payment and suggest available customer-friendly payment options

  • Accept payments over the phone via credit card

  • Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts

  • Use software to keep detailed notes regarding conversations with customers and outcomes

  • Offer clients several payment options and arrange for the prompt repayment of balances

  • Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts

  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction.

  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

REQUIREMENTS

  • Diploma in Accounting or any related fields.

  • Malawi School Certificate of Education with strong credits in Mathematics and English.

  • Fresh graduates are encouraged to apply.

  • Experience with office management software like MS Office (MS Excel and MS word specifically)

  • Excellent communication and interpersonal skills

  • Customer satisfaction orientation and sales competencies

  • Ability to work in a goal-oriented environment

  • Offer clients several payment options and arrange for the prompt repayment of balances

  • Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts

Method Of Application

Qualified Candidates should send applications including Curriculum Vitae (2 pages Maximum)and academic or professional certificates to Recruitment.quickinvest@gmail.com not later than 6th January 2023.