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Client Service Intern at Zamara Pensions Administrators Limited

  • Internship
  • Mangochi & Mzuzu
  • Applications have closed
  • Salary: 000

Zamara Pensions Administrators Limited


Zamara Pensions Administrators Limited domiciled in Malawi is inviting applications from suitably qualified candidates to fill the position of Client Service Intern on a 1-year fixed term renewable contract tenable at Mangochi & Mzuzu

Applicants should be resident in these areas and should clearly state their location in their application. Applicants not resident in these areas will not be considered.


Reporting to the Team Leader, the successful candidate shall be responsible for administrative support across the business in terms of handling the flow of people and ensuring that all front desk responsibilities are completed accurately and in a timely manner to promote organizational effectiveness and efficiency.

Key Responsibilities:

  • Welcome and ensure clients are attended to in a timely manner
  • Supporting Team leaders and Administrators as required in ensuring team targets are met and set out procedures are followed
  • Dealing with general enquiries and correspondence from pension fund members or general public and communicating with them appropriately
  • Providing member statements and explaining the output to pension fund members
  • Responsible for receiving and documenting all in-coming mail
  • Maintaining a daily log of all calls and client interactions
  • Perform other clerical duties such as filing, photocopying, scanning etc


The following qualification is preferred

  • Must have a minimum of a diploma in a business-related field, social or mathematical sciences
  • Familiarity with Microsoft Office Suite
  • Strong communication skills both written and verbal
  • Interpersonal skills

The following personal qualities are preferred

  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize and work under pressure
  • Excellent time management skills
  • Ability to maintain confidentiality
  • Well-groomed and presentable

Method Of Application

Interested applicants who meet the above requirements should submit their applications and detailed Curriculum Vitae (CV), with three traceable referees, to the following postal or email address not later than Saturday, 3rd December 2022.

The Human Resources Manager
Zamara Pensions Administrators Limited
4th Floor, Plantation House, Victoria Avenue
P.O. Box 2766

Email subject should clearly indicate location being applied for (For Example. Kasungu – Client Service Intern).

Only short-listed applicants will be acknowledged.