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Civic Education Officer at National Water Resources Authority

National Water Resources Authority

The National Water Resources Authority (NWRA) is a statutory organization established by the Water Resources Act of 2013 with a specific function to regulate and manage water resources. Furthermore, the NWRA seeks to ensure the sustainable use of water resources and address the water resources planning, development and management challenges.

In its effort to sustainably manage water resources, the NWRA seeks to recruit energetic, highly motivated, focused and result-oriented individuals to form part of its NWRA members of staff. In this regard, NWRA invites applications from suitable qualified and experienced persons to fill the following vacant position:

Purpose of the Job

To promote positive corporate image and implement two-way Communication processes between the NWRA and its stakeholders

Key Duties and responsibilities

  • Implementing Civic education programmes and procedures.
  • Coordinating complaints handling and resolutions
  • Receiving complaints and complements and channel them to the appropriate Directorates, Divisions and Units.
  • Advocating the use of appropriate complaint handling procedures.
  • Servicing Civic Education forum.
  • Act as NWRA’s liaison officer for stakeholder engagements

Qualifications and Experience

  • Bachelor,s Degree in Education, Arts, Development Communication and or Business Communication
  • At least four (a) years experience Ina similar position.

Additional Skills and Abilities

  • Excellent IT and social media skills.
  • Excellent oral and written communications skills
  • Experience of establishing and maintaining office systems
  • Excellent word processing skills
  • Experience of working with senior managers
  • Pleasant and courteous personality

The NWRA is an equal opportunity employer. Therefore, male and female persons including persons with disabilities, who meet the prerequisite qualifications and experience are encouraged to apply.

An attractive remuneration package comprising a competitive salary and benefits will be offered to the successful candidates. The NWRA also offers excellent career development opportunities.

Method of Application

Interested persons should submit their application with up-to-date detailed curriculum vitae (CV) including names and addresses of three traceable referees, to reach the undersigned n

Only complete applications will be considered

All late applications shall not be considered.

The Executive Director,

National Water Resources Authority,


Private Bag 363, Lilongwe 3.

You can also send your application through email below: Copy:,

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