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Banker, Private at Standard Bank Plc

  • Full Time
  • Lilongwe
  • Applications have closed
  • Salary: 00

Standard Bank Plc

Job Description

To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.


Qualifications & Experience

  • First Degree in business Commerce (Accounting, Business Administration, Marketing)
  • 3-4 years banking experience.
  • Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the financial service industry.)

Key Responsibilities

  • Responsible for the achievement of financial budgets for the portfolio through optimal growth of balances, margin management and revenue streams.
  • Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act license categories.
  • Complete disclosure to the customers in terms of accreditation, service fees, and commission.
  • Ensure proper record keeping in terms of Financial Advisory and Intermediary Services Act as well as the Financial Intelligence Centre Act requirements.
  • Plan and implement annual credit reviews for the portfolio.
  • Explaining and structuring/ customizing credit loan facility options, parameters and qualifying criteria.
  • Support customers in the completion of credit application information requirements e.g. balance sheets, financial statements and management accounts.
  • Motivate and process non-scored credit applications.
  • Notify customers regarding the approval/ decline of credit loan facilities.
  • Explore alternative solutions in the event of declines from Credit.
  • Monitor of daily referrals to ensure that client facilities are managed within the parameters set by Credit. Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
  • Manage and control industry sector, client exposure, and securities held to contain risk.
  • Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets.
  • Measures, track and manages sales targets and budgets for the portfolios.
  • Approve and/or make recommendation for all pricing concessions outside the Relationship Managers/Regional and/or Zonal Commercial Head mandate.
  • Ensures recovery of all revenue generating fees from customers in the portfolio.
  • Drives and monitors the financial performance of the portfolio by proactively implementing measures that promote full banking relationship with customers.
  • Drives the growth of non-financial performance such as DTF ratio, new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio, effective migration of customers to appropriate segments, etc.


Additional Information

Behavioral Competencies:

  • Articulating Information
  • Conveying Self-Confidence
  • Convincing People
  • Developing Strategies
  • Empowering Individuals
  • Establishing Rapport
  • Examining Information
  • Exploring Possibilities
  • Impressing People
  • Interacting with People
  • Interpreting Data
  • Making Decisions
  • Producing Output
  • Providing Insights
  • Pursuing Goals
  • Seizing Opportunities
  • Taking Action
  • Thinking Positively
  • Understanding People
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Commercial Acumen
  • Customer Understanding ( Consumer Banking)
  • Financial Acumen
  • Product Knowledge (Consumer Banking)
  • Risk Identification
  • Risk Reporting