AIDS Healthcare Foundation (AHF)
Background
Founded in 1987, AIDS Healthcare Foundation (AHF) is a global organization that is providing cutting-edge medicine and advocacy to over 1, 700, 000 people in 43 countries.
In Malawi, AHF is working in partnership with the Government of Malawi through its Ministry of Health (MoH), to expand HIV/AIDS, Tuberculosis, Sexually Transmitted Infections (STI) services. AHF’s’ existence in Malawi dates back to 2016 when the organization signed a
Memorandum of Understanding (MoU) with the Malawi government.
Currently, AHF is working in about twenty -four hard to reach facilities across five districts of Lilongwe, Dedza, Chikwawa, Nsanje, and Ntcheu.
AHF Malawi now invites suitably qualified persons to fill the following vacant position.
Administrative Assistant / Receptionist to be based at Malawi Country
Office in Lilongwe
Overall Responsibilities
The Administrative Assistant / Receptionist is expected to think independently, solve problems, and work with the whole business team.
The incumbent will serve as receptionist, greet people as they enter the office and directing them to the people whom they need to see. S/he will handle written correspondence, answer phones, forward calls and take messages. The officer will report to Finance & Administration Office and will support operations of AHF Malawi Country Office in Lilongwe and the two smaller offices in the southern region.
Essential Duties & Responsibilities
Provide customer care services at front line office
Attend to visitors and address their enquiries
Track supplies for all program operation sites, monitor usage, and report any suspicious consumption of the supplies.
Receive and record all documents such as invoices, liquidations and any other documents that pass through his or her office
Follow up payment with finance team and give feedback to staff and suppliers
Assist in coordinating meetings and workshop logistics for program events.
Provide guidance to all staff, maintaining up-to-date knowledge of basic applicable rules and to ensure activities documented in accordance with the policies
Manage the switchboard, and direct calls to intended recipients
Receive and sort all organization mail/deliveries, and channel them to intended recipients.
Provide administrative support such as photocopying, scanning documents, booking accommodation for staff who are travelling to the field and contribute to management of petty cash.
Assisting country program procurement.
Requirements
Diploma in Business Administration or equivalent
Minimum of 3 years’ experience in a similar job
Must have sound operation experience in donor fund.
Knowledge and experience
Knowledge in use of computers and relevant software applications
Good customer service principles and practices
Excellent verbal and written communication skills
Personal attributes and Competence
Professional personal presentation, reliability, self-motivated and friendly.
Attention to detail and telephone/email etiquette
Teamwork spirit
Excellent interpersonal and customer care services.
Friendly, and self-motivated
Sensitivity to ethics and confidentiality of HIV/AIDS client issues
Excellent interpersonal skills.
Excellent report writing, prompt and effective communication using charts and graphs
Method Of Application
Interested candidates should submit their CVs and cover letters to the following e-mail addresses: malawioffice@aidshealth.org. Closing time and date for receiving applications is 12:00 noon on December 9th, 2022.
Please note that AHF will review the Administrative Assistant/ Receptionist applications as they come. Only shortlisted candidates will be contacted.