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Operations Executive at Cooling Systems MW

  • Full Time
  • Blantyre
  • Salary: 00

Cooling Systems MW

Job Overview:

Cooling Systems is seeking a highly organized and results-driven Operations Executive to oversee and optimize our daily operations. The ideal candidate will be responsible for improving efficiency, managing teams, and ensuring seamless coordination between departments. This role requires a strategic thinker with strong leadership skills and experience in operations management within the cooling or HVAC industry.

Key Responsibilities:

  • Oversee day-to-day operations to ensure efficiency and productivity.
  • Develop and implement operational strategies to improve business performance.
  • Manage relationships with customers, suppliers, and key stakeholders.
  • Supervise and support team members, ensuring optimal performance and training where necessary.
  • Monitor and evaluate employee performance, delegating tasks to enhance productivity.
  • Ensure compliance with industry regulations, company policies, and safety standards.
  • Collaborate with sales and technical teams to enhance service delivery and customer satisfaction.
  • Optimize supply chain and inventory management to reduce costs and improve efficiency.
  • Develop reports on operational performance and provide recommendations for improvement.
  • Handle escalations, resolve operational challenges, and implement corrective measures.

Qualifications & Requirements:

  • Bachelor’s degree or diploma in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of experience in operations, preferably in the cooling/HVAC industry.
  • Strong leadership, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in CRM systems, project management tools, and Microsoft Office Suite.
  • Experience in team management, employee development, and performance assessment.
  • Ability to analyze operational data and implement improvements.
  • Knowledge of industry regulations, safety protocols, and best practices.