IT Officer (6-Month Contract) at AD Consult International

Job Summary

The IT Officer, on a six-month contract, will manage and maintain IT infrastructure, software, and services, ensuring seamless operations within AD Consult International. The role includes responsibility for the design, development, and ongoing management of the company’s website, supporting the organization’s digital presence and functionality.

Key Responsibilities

IT Infrastructure Management

• Manage and maintain IT systems, networks, and hardware to ensure optimal performance.
• Provide troubleshooting and technical support to staff for software, hardware, and network issues.
• Ensure IT security measures are implemented to mitigate cybersecurity risks.
  Install and configure software and hardware based on organizational needs.

Website Development and Management

• Design, update, and manage the company’s website, ensuring it meets organizational needs and user expectations.
• Optimize website functionality, speed, and performance.
• Ensure website content is accurate and consistent with company branding and messaging.
• Implement SEO strategies to boost the site’s search engine visibility and traffic.

Data Management and Security

• Safeguard company data through robust backup systems and cybersecurity protocols.
• Monitor the proper handling and secure storage of sensitive information.
• Implement analytics tools for data insights to improve IT operations and website performance.

Software and Application Management

• Manage the procurement and implementation of software licenses.
• Maintain up-to-date versions of applications and operating systems.
• Evaluate and recommend IT tools to enhance organizational productivity.

IT Policy Implementation and Training

• Enforce adherence to IT-related policies, including security, acceptable use, and data protection.
• Train staff on using IT systems, applications, and website content management systems (CMS).
• Provide clear documentation and training materials to assist staff in navigating IT tools.

Project Management

• Lead IT-related projects within the six-month timeframe, ensuring timely completion.
• Work collaboratively with other departments to align IT solutions with operational needs.

Key Performance Indicators (KPIs)

1. IT system uptime (≥ 99.5%).
2. Successful completion of website updates and enhancements within project timelines.
3. Response time to resolve IT support requests (<1 business day).
4. Compliance with IT security and data protection measures.
5. Website performance metrics such as load time (<3 seconds) and uptime (≥ 99%).

Qualifications and Experience

1. Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. At least 2–3 years of experience in IT infrastructure management and website development.
3. Proven expertise in web development technologies (HTML, CSS, JavaScript) and CMS tools such as WordPress.
4. Experience managing IT systems, troubleshooting, and cybersecurity protocols.
   Knowledge of cloud-based solutions and database management.

Skills and Competencies

Technical Skills

• Strong knowledge of IT systems, network troubleshooting, and server administration.
• Proficiency in website management tools and graphic design basics.
  Familiarity with cybersecurity frameworks and compliance standards.

Core Competencies

• Excellent problem-solving skills and attention to detail.
• Strong communication skills to explain IT processes to non-technical staff.
• Ability to prioritize tasks in a fast-paced environment.

Attributes

• Self-motivated and results-oriented.
• Team player with a collaborative mindset.
• Ability to adapt to changing priorities and handle pressure effectively.

Method Of Application

Interested candidates should send their CV and portfolio (demonstrating IT and website management experience) to [email protected] by 17th January 2025.